Order Processing Clerk

4 days ago

Greater Manchester, United Kingdom Product Care Limited Full time

Join to apply for the Order Processing Clerk role at Product Care Limited. We have an opportunity available for a friendly and enthusiastic individual to join our team in Hindley Green, Wigan as an Order Processing Clerk. The role is offered on a full‑time, permanent basis working Monday‑Friday; 8am‑4pm. In this role you will perform daily Order Processing activities ensuring that all deadlines are strictly adhered to. What’s in it for you as our Order Processing Clerk? You’ll receive a competitive basic salary plus excellent company benefits including: 33 days annual leave including bank holidays Pension scheme Employee discounts Health and Wellbeing Enhanced Maternity/Paternity pay Prize incentives Cycle to work scheme Day off for your birthday Death in service benefit The role will be office based during the training period. Following this there will be an option for hybrid working; to work from home 1 or 2 days per week. Key Responsibilities and Accountabilities Perform daily Order Processing activities as per the schedule Deal with retailer enquiries in a timely and professional manner to foster good working relationships Deal with customer enquiries efficiently and effectively to deliver the highest levels of customer service Ensure that all databases and core business systems are maintained promptly and accurately so that the information can be utilised by other departments within the business Report or escalation any Order Processing related issues that may impact on the day to day operations Desired skills / experience 5 GCSEs or equivalent including Maths and English Previous experience of working in a customer service or administration environment desired Computer literate Good oral and written communication skills Able to multi‑task Administration and organisation skills Professional and flexible manner in the workplace Problem‑solving skills Personal attributes Excellent communication skills, both verbal and aural Confident team player Adaptable to change Empathetic and sympathetic Keen to learn Ability to work under pressure About Us Product Care Group is a privately owned, dynamic business, focused on providing home appliance solutions to retailers, consumers and business to business customers. We take care of the complete supply chain from product sourcing and factory management to home delivery and everything in between. If you would like to be considered for this Order Processing Clerk opportunity then please click Apply today, we love to hear from you. Seniority level Entry level Employment type Full‑time Job function Management and Manufacturing Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr

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