eCommerce Assistant

6 days ago

Wolverhampton, United Kingdom The Big Phone Store UK Full time

Entry Level Ecommerce AssistantFull Time. Monday to FridayWednesfield, Wolverhampton£24,500 – £28,000We are seeking a motivated and dedicated individual to join our team as an E-Commerce Assistant / Administrator. In this role, you will support the daily operations of our online retail business, ensuring smooth functionality across various digital platforms.No prior experience is required—just a strong willingness to learn, a proactive approach, and an interest in technology. If you’re detail-oriented, adaptable, and eager to grow in a fast-paced environment, we encourage you to apply.Key Responsibilities:Upload and manage product listings across e-commerce platforms.Ensure product descriptions are accurate, engaging, and up to date.Maintain product catalogs, including pricing, images, and inventory updates.Respond to customer inquiries via email, chat, or phone.Assist customers with orders, payments, returns, and shipping queries.Provide helpful product recommendations and support.Assist with general administrative tasks related to e-commerce.Maintain accurate records and documentation.What We’re Looking For:No prior experience needed; we welcome candidates with a strong work ethic and a willingness to learn.Hardworking and dedicatedStrong written and verbal communication skills.Ability to work independently and collaboratively.Adaptable and comfortable in a dynamic work environment.Detail-oriented with strong organisational skills.An eye for detail and the ability to enhance product descriptions and listings in a clear and engaging way.Strong attention to detail and organizational skills.We offer internships for those with little to no experience who can demonstrate enthusiasm and a desire to learn.Benefits of working for us:Permanent position with long-term career growth opportunities.Industry sector – Recession-proof.Flexible working hours to support work-life balance.Staff discounts on products.Company pension scheme.Social events and team-building activities.Free onsite parking.Equal opportunities employer fully committed to diversity, equality, and inclusion since 1999.Birthdays off (fully paid, without using holiday entitlement, after year 2).Up to 28 days of paid holiday.One extra day of holiday for every year of service from year 2.Sick pay to support employee well-being.We welcome applicants from all backgrounds and experiences. If you’re excited about this role but don’t meet every requirement, we encourage you to apply anyway #J-18808-Ljbffr

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