Operations Manager: Customer Excellence

A leading UK supermarket is seeking an Online Manager to lead a high-performing team focused on exceptional customer service. Responsibilities include empowering staff, championing customer feedback, and ensuring availability in departments. Ideal candidates will have proven retail management experience and a strong focus on operational excellence, making...

A leading consumer services provider is seeking an Operations Manager for maternity cover. This fixed-term position focuses on enhancing operational success and customer satisfaction. Responsibilities include supporting operational planning, managing team performance, and collaborating with multiple departments. The ideal candidate will possess strong...

OverviewAre you an experienced operational leader passionate about driving performance and delivering excellence in a contact centre environment? At Sopra Steria, we’re looking for a Business Operations Manager to lead and manage operations, supporting one of our major financial services clients. In this role, you’ll be responsible for overseeing...

A leading recruitment agency seeks an Operations Director for a fast-growing e-commerce business in North East England. This key role involves overseeing all operational functions, including logistics, warehouse management, and customer service. The ideal candidate will have proven experience in operations leadership within the FMCG or e-commerce sectors,...

Operations Manager – Maternity Cover Love2shop Tyne And Wear, England, United Kingdom Contract: 15 Month Fixed Term (January 2026 – March 2027).Salary: £28,000. Location: Wallsend NE28 9NX, England, United Kingdom. Responsibilities Support the delivery of an operational plan that places customers and commercial success at the heart of all activities....

Andretti Indoor Karting & Games is seeking an Operations Manager to join our leadership team! The Operations Manager will be responsible for the leadership of the Andretti Indoor Karting & Games facility and team members on a daily basis including staffing, scheduling & training of hourly staff, cost control, service standards, operational procedures and...

Programme Manager - Customer Operations Housing Association | Rolling 3-Month Contract | North West London (Hybrid, 3 Days Onsite) £38.15 per hour (Umbrella) | 37 hours per week A leading Housing Association is seeking an experienced Programme Manager - Customer Operations to provide operational leadership for the Home Ownership team. You will manage and...

Overview Hays Engineering and Manufacturing is delighted to be partnering with Hitachi Construction Machinery (UK), on a retained basis to appoint their Customisation Operations Director, based at their sites in Newcastle, UK. About Hitachi Construction MachineryA leading provider of construction machinery solutions, Hitachi Construction Machinery (UK) Ltd...

A leading construction products company in the UK is looking for a Branch Supervisor to oversee operations and lead a team in delivering exceptional customer service. This role is site-based, focusing on improving sales and customer relationships. Working primarily Monday to Saturday with a commitment to work/life balance, the ideal candidate will have...

NOV Gateshead is seeking a Customer Account Coordinator located in Tyne And Wear, England, United Kingdom. This role supports revenue growth and customer retention by owning day‑to‑day account service – managing orders and quotes, coordinating with internal teams (Sales, Supply Chain, Product line), and ensuring an excellent customer experience from...