Project Manager

Project Manager (Customer) Join to apply for the Project Manager (Customer) role at S A G E Architectural Alliance. At Convergence Group, we're on a mission to remove complexity from connectivity and make it as simple and essential as the 4th utility. For over 20 years, we've built our success on resilience, continuous improvement, and a genuine commitment to our customers – and our people are at the heart of it. We're now looking for a Project Manager to lead customer projects across our LAN and WAN portfolio, including Wi‑Fi, SD‑WAN, and Security. You'll guide each project from first conversation to final handover, ensuring every customer enjoys a smooth, seamless and well‑managed delivery experience. What You'll Be Doing As Our Project Manager Own the full project journey – Lead each project from initiation to handover, building clear plans, managing budgets, and keeping delivery on track using Monday.com and proven methodologies like Waterfall and PRINCE2. Bring people together – Run kick‑offs, workshops, and regular updates, keeping every stakeholder aligned and confidently presenting progress to internal and external teams. Build trusted relationships – Work closely with customers and cross‑functional teams, acting as a supportive, insightful advisor who helps steer delivery in the right direction. Solve problems before they grow – Stay ahead of risks, handle tricky conversations when needed, and keep RAID logs and documentation sharp to maintain clarity and momentum. Keep everything running properly – Follow best‑practice processes, uphold governance standards, and manage resources and change requests to keep projects organised and compliant. Understand what we deliver – Develop your knowledge of LAN, WAN, Wi‑Fi, SD‑WAN, and Security offerings so you can confidently represent our services throughout delivery. What We're Looking For 5+ years' experience delivering complex infrastructure projects within IT or Telecoms environments. A proven track record of delivering projects on time and within budget. Experience with projects delivering WAN, SD‑WAN, LAN, and Wi‑Fi solutions. Strong understanding of Waterfall, Agile, or hybrid approaches. PRINCE2 Practitioner, PMP, MSP or similar (a bonus, not a must). Experience in project management tools e.g. Monday.com or Asana. Strong governance, documentation, and reporting skills. An understanding of risk, compliance, and regulatory responsibilities. Excellent communication and stakeholder management skills. What You'll Get Salary: £50‑75,000 Time off: 33 days holiday including bank holidays. Benefits: Private Medical, enhanced Pension, Income Protection & Life Assurance. Flexibility: Flexible core hours and hybrid working with 3 days a week in the Solihull or Manchester office. Perks: Dog‑friendly office – yes, really Who are Convergence Group? At Convergence Group, we break free from corporate red tape as a privately‑owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in WAN, LAN, Wi‑Fi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to shape the future with us. Ready to make your mark? If you're excited by the idea of leading high‑impact infrastructure projects and helping shape the future of business connectivity in the UK, we'd love to meet you. Join us and help make connectivity simple, powerful, and brilliantly effective. Location: Birmingham, England, United Kingdom #J-18808-Ljbffr