Software Support Engineer III
4 days ago
* Lead the investigation and resolution of complex, high-impact software issues, often spanning multiple products.* Identify, confirm, and document product bugs with precision and clarity.* Reproduce customer-reported issues in controlled test environments to aid in diagnosis and resolution.* Provide expert guidance to customers on product usage and best practices.* Assist with software configuration and performance optimization.* Collaborate with cross-functional teams to drive timely and effective issue resolution.* Follow and enhance structured support processes and documentation to ensure consistent, high-quality service delivery.* Champion continuous improvement by contributing ideas, processes, and knowledge sharing to enhance the efficiency and effectiveness of Software Support.* Maintain and evolve support tools, processes, and documentation to ensure scalability and consistency.* Own and manage the Software Support Knowledge Base, ensuring adherence to knowledge management best practices.* Mentor and support junior support engineers, offering technical guidance and coaching to elevate team capability and performance.* A process-oriented mindset with a strong attention to detail* Solid understanding of software systems and troubleshooting methodologies.* Strong analytical and problem-solving skills.* Excellent communication and interpersonal abilities.* A proactive, solution-oriented approach to customer support* Work with cutting-edge proprietary software used by clients worldwide.* Be part of a supportive, growth-oriented team.* Receive structured onboarding, ongoing training, and career development opportunities.* Make a real impact by helping customers overcome challenges and achieve success.**Technical** **Qualifications*** Bachelor's degree in a computer/science-related field, typically software engineering, electronics, information systems, or a related field.* +5 years of related experience.A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.
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Software Support Engineer III
2 days ago
Dundee, United Kingdom NCR Atleos Full timeOverview Title: Software Support Engineer III Location: Dundee, Scotland (Hybrid) Are you passionate about solving complex technical problems and delivering exceptional customer experiences? Join our global support team as a Software Support Engineer III and play a key role in ensuring the success of our customers using NCR Atleos’ proprietary software...
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Software Support Engineer III
2 weeks ago
Dundee, Dundee City, United Kingdom NCR Atleos Full time £40,000 - £80,000 per yearAbout NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Title:Software Support Engineer IIILocation:Dundee, Scotland (Hybrid)Are you...
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Software Support Engineer III
2 weeks ago
Dundee (Discovery), United Kingdom NCR Atleos Full time £45,000 - £65,000 per yearAbout NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Title: Software Support Engineer IIILocation: Dundee, Scotland (Hybrid)Are you...
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Software Support Engineer III
2 weeks ago
Dundee, United Kingdom NCR Atleos Full timeAbout NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Title: Software Support Engineer IIILocation: Dundee Scotland (Hybrid)Are you...
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Software Engineer
2 days ago
Dundee, United Kingdom Be-IT Resourcing Full timeWould you like to work alongside talented team of software engineers on multiple projects for a variety of industries? Would you enjoy true end to end responsibility getting involved in all aspects of project? Then this is role you might want to discussfurther. Be-IT is recruiting for a highly respected and growing software development organisation in...
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Dundee, United Kingdom NCR Atleos Corporation Full timeA global software solutions provider based in the UK is seeking an experienced software support engineer to lead the resolution of complex software issues. This role involves direct customer interaction, bug documentation, and mentoring junior engineers. Candidates should possess a Bachelor's degree and over 5 years of relevant experience. The company offers...
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Software Engineer
8 hours ago
Dundee, Dundee City, United Kingdom NCR Atleos Full timeAbout NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Role: Software EngineerLocation: DundeeGrade: G11You will join the Services...
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Software / Firmware Engineer
5 days ago
Dundee, United Kingdom NCR Atleos Full timeAbout NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. An opportunity has arisen in the Engineering organisation for an experienced...
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Junior Software Engineer
21 hours ago
Dundee, Dundee City, United Kingdom NCR Atleos Full timeAbout NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Role: Junior Software EngineerLocation: DundeeGrade: 9We are seeking a dynamic,...
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Junior Software Engineer
12 hours ago
Dundee, Dundee City, United Kingdom NCR Atleos Full timeAbout NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Role: Junior Software EngineerLocation: DundeeGrade: 9We are seeking a dynamic,...
