Quality Manager

3 days ago


Hay Mills, United Kingdom Comton Group Full time

Quality Manager

About the Company

A global leader in specialty metals supply and distribution, supporting Aerospace, Defense, Industrial, Medical, Oil & Gas and other critical markets. The organisation maintains internationally accredited quality systems, including ISO 9001 and AS9100, and requires strong quality leadership within its UK distribution operations.

Purpose of Role

* Lead, manage and continuously improve the UK site’s Quality Management System (QMS) across ISO 9001 and AS9100 standards.

* Coordinate internal and external audits to maintain certification readiness.

* Support operational teams to ensure compliance, traceability, and quality excellence throughout distribution and stockholding processes.

* Drive a culture of continuous improvement and ensure customer, regulatory and industry requirements are consistently met.

Key Responsibilities

* Maintain and develop the ISO 9001 and AS9100 Quality Management System for the UK distribution site.

* Plan and conduct internal audits across processes, departments, and suppliers.

* Prepare for, coordinate, and support external certification audits.

* Manage non-conformance investigations, root-cause analysis, and corrective & preventive actions.

* Oversee document control and ensure correct versioning, traceability, and accessibility of quality records.

* Monitor key quality metrics and drive continuous improvement programmes.

* Provide QMS and compliance training to site personnel.

* Collaborate with cross-functional teams including warehouse, procurement, logistics, and sales to embed quality practices.

* Interface with customers and suppliers on quality matters, including supplier qualification and customer audit support.

* Report quality performance, risks, and improvement actions to senior leadership.

Skills & Experience Required

Essential

Strong experience managing ISO 9001 and AS9100 quality systems within aerospace, precision engineering, manufacturing, or metals distribution/stockholding.

Proven internal auditing experience and familiarity with certification processes.

Solid understanding of non-conformance management, root-cause analysis, CAPA, and quality improvement tools.

Strong organisational and document-control skills.

Excellent communication skills and ability to influence across departments.

Analytical mindset with attention to detail and understanding of technical specifications.

Desirable

Lead Auditor certification (ISO 9001 and/or AS9100).

Experience in aerospace supply chain, metals distribution, stockholding, or material certification/traceability environments.

Knowledge of NADCAP or other aerospace supplier requirements.

Experience with ERP/QMS software and supplier quality management programs.

Understanding of metallurgical inspection, material testing, or aerospace-specific documentation.

Success Measures

UK site remains compliant and audit-ready with minimal non-conformities.

QMS documentation remains current, controlled, and well-implemented.

Non-conformances and customer complaints are resolved quickly with effective root-cause actions.

Measurable improvements in quality KPIs (e.g., defects, customer issues, supplier compliance).

Strong engagement with quality processes across all departments.

The UK site aligns effectively with global quality standards and supports aerospace customer expectations.

Benefits

Salary: £50,000 - £60,000 per annum

Working Hours: Day Shift (Flexible)

25 days holiday plus 8 bank holidays

Company Pension



  • Hay Mills, United Kingdom Pathway Group Full time

    Pathway Group, is seeking a dedicated Quality and Performance Coach to help us raise standards, support Tutors, and deliver exceptional learner outcomes across our contracts. In this pivotal role, you'll provide coaching, mentoring, and quality assurance to ensure our Tutors deliver outstanding teaching and assessment. You'll also play a key role in...


  • Hay Mills, United Kingdom Pathway Group Full time

    Pathway Group is seeking a dedicated Quality and Performance Coach to help us raise standards, support Tutors, and deliver exceptional learner outcomes across our contracts. In this pivotal role, you’ll provide coaching, mentoring, and quality assurance to ensure our Tutors deliver outstanding teaching and assessment. You’ll also play a key role in...

  • Packaging Buyer

    1 week ago


    Hay Mills, United Kingdom Zenith Training Full time

    Zenith People are working with a market leading manufacturer in the packaging sector, known for its innovation, quality standards, and commitment to sustainability. The business operates in a fast-paced, customer-focused environment with strong ties to the food and pharmaceutical industries As Packaging Buyer, you will manage, drive, coordinate and oversee...

  • Packaging Buyer

    6 days ago


    Hay Mills, United Kingdom Zenith Training Full time

    Zenith People are working with a market leading manufacturer in the packaging sector, known for its innovation, quality standards, and commitment to sustainability. The business operates in a fast-paced, customer-focused environment with strong ties to the food and pharmaceutical industries. As Packaging Buyer, you will manage, drive, coordinate and oversee...


  • Hay Mills, United Kingdom Zenith Training Full time

    A leading packaging firm in the United Kingdom is seeking an experienced Packaging Buyer to manage purchasing operations. You will oversee the sourcing of goods and raw materials, ensuring compliance and nurturing supplier relationships. The ideal candidate has prior experience with international markets, strong negotiation skills, and a focus on quality...


  • Hay Mills, United Kingdom Pathway Group Full time

    Requirements of the Role * You will be accountable for managing the performance of students and delivery of the qualification, initially and growing each student’s experience, for successful completion of the programme. * You will advise and mentor learners on the embedding and assessment of each programme and maintain delivery standards equivalent to...

  • Hospitality Tutor

    3 days ago


    Hay Mills, United Kingdom Pathway Group Full time

    Pathway Group aspires to be an organisation that Changes Lives Through Skills and Work with the aim of making a meaningful and impact difference to clients and learners. We do this by becoming an indispensable partner of choice to funding bodies, other lead providers, employers, and supply chain delivery partners. We are seeking a passionate and experienced...


  • Hay Mills, United Kingdom Pathway Group Full time

    At Pathway Group, Learner Engagement and Enrolment Officers play a pivotal role in ensuring that learners are not only successfully onboarded but also fully engaged throughout their educational journey. Their work is essential in creating a seamless and supportive experience, from initial inquiry to the first steps of enrolment, helping learners feel...


  • Hay Mills, United Kingdom Pathway Group Full time

    At Pathway Group, Learner Engagement and Enrolment Officers play a pivotal role in ensuring that learners are not only successfully onboarded but also fully engaged throughout their educational journey. Their work is essential in creating a seamless and supportive experience, from initial inquiry to the first steps of enrolment, helping learners feel...


  • Hay Mills, United Kingdom Pathway Group Full time

    Pathway Group aspires to be an organisation that Changes Lives Through Skills and Work, with the goal of making a meaningful and lasting difference to clients and learners. We achieve this by building strong, effective relationships with funding bodies, employers, learners, and other key stakeholders. We are now looking for a Lean Manufacturing Tutor to join...