Central Operations Lead
2 weeks ago
Job Title Central Operations Lead (Options) Salary Up to £30,600 per annum (dependent on experience and qualifications, not pro rata) Location Bolton, Hybrid 2 office working days Contract Permanent Hours 37.5 hours per week, Monday to Friday About the Company Outcomes First Group is the largest independent provider of high quality special needs education and care. We are committed to empowering every child with a world‑class education that nurtures potential and inspires lifelong learning. Role Overview The Central Operations Team links Central Services and Operational Sites across the Acorn and Options Divisions. Working with your allocated division, you will focus on stakeholder management, site visits, integration onboarding, compliance, and support projects. Key Responsibilities Attend regular meetings with site leaders and key colleagues to understand barriers and identify improvement areas. Develop relationships, gather feedback, and work with the Head of Central Operations to address trends. Support new acquisitions, delivering proactive hypercare and stakeholder management. Manage information flow and compliance, ensuring timely submissions and publishing the weekly ops bulletin. Assist operational sites with specific support projects and report progress to the Head of Central Operations. Maintain central directory and coordinate central services activities. Report performance and assist in dashboard design. What You'll Do Report progress to the Head of Central Operations. Work proactively with central service leaders and ops site leaders. Develop relationships with key site leaders for inbound information and timely response. Identify and report trends and improvement opportunities. Contribute to team strategy and attend regular meetings and 1‑1 development meetings. Ensure clear communication of expectations and deliverables. Work flexibly across the week, including two office days, two WFH days, and a 4‑Day Working Week wellbeing day. Qualifications & Experience Experience in stakeholder management and customer service. Strong written communication and attention to detail. Ownership and initiative in managing responsibilities. Performance reporting experience and deadline adherence. Continuous improvement mindset with regular feedback. Excellent time‑management and organisational skills. Knowledge of Microsoft Office and relevant educational systems such as Reach, XD. Benefits Life Assurance Pension scheme with contribution options Wellbeing services and health checks Family growth support, including maternity, paternity, and fertility treatment support Flexible benefits platform – health, wellbeing, insurance, discounts, cycle to work, electric car purchase, critical illness cover Equal Opportunities We are an Equal Opportunities Employer. Other Information All applicants will be subject to social media checks and, if successful, a fully enhanced DBS check. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to a fair, thorough recruitment process in line with Keeping Children Safe in Education. Applicants are advised that the process may involve safeguarding checks and statutory requirements. #J-18808-Ljbffr
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Central Operations Lead
2 weeks ago
Bolton, United Kingdom Outcomes First Group Full timeWe are really proud to say that in 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and...
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Central Operations Lead
2 weeks ago
Bolton, United Kingdom Outcomes First Group Full timeWe are really proud to say that in 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and...
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Central Operations Lead
2 weeks ago
Bolton, United Kingdom Outcomes First Group Full timeWe are really proud to say that in 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and...
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Central Operations Lead
2 weeks ago
Bolton, United Kingdom Acorn Care and Education Full timeThe role of the Central Operations Team is to act as the link between central services and operational sites across the Acorn and Options divisions. Areas of focus Stakeholder Management School/site visits Attend regular (ideally weekly) meetings with site leaders and key colleagues in your Division (in‑cl. admin/finance/IT) to understand barriers to...
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Central Operations Lead
2 weeks ago
Bolton, United Kingdom Outcomes First Group Full timeOverview We are really proud to say that in 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running. We’re reimagining work / life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge,...
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Central Operations Lead
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Hybrid Central Operations Lead
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Bolton, United Kingdom Oxford Outcomes Full timeA leading education provider is seeking a Central Operations Lead to manage stakeholder engagement and operational support across divisions. The role involves developing relationships with site leaders, ensuring compliance, and conducting performance reporting. Candidates should have strong stakeholder management skills and be proficient in Microsoft Office....
