Complaints Resolution Specialist

Complaints at BlueComplaints at Blue drive good customer outcomes, balancing the regulatory requirements and Blue's policies with the needs of the customer.Overall Purpose of the RoleThe role is part of a team who ensure timely and accurate administration of any complaints received by the company including the company's introducers and customers. The team...

​ ​Complaints at Blue  Complaints at Blue drive good customer outcomes, balancing the regulatory requirements and Blue's policies with the needs of the customer. Overall Purpose of the Role  The role is part of a team who ensure timely and accurate administration of any complaints received by the company including the company's introducers and...

Complaints Handler£26k-28k plus bonus and benefitsHybrid workingSevenoaksYou will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. The team also ensures all responses are completed in line with the current FCA and CCA regulations, as well as the...

**Customer Resolution Officer (£28,637 per annum, full-time, permanent)** We’re looking for a customer resolution officer to join our customer resolution team. Working with colleagues and external stakeholders, you will handle customer complaints and feedback with compassion and sensitivity, seeking the right resolution for the business and for our...

**Complaints Handler** **Sevenoaks** £22-26k DOE Mon-Fri 0900 - 5.30pm Great opportunity working as part of a team to deliver accurate administration of complaints to the company within company policies and procedures. Financial company regulated to FCA and CCA Self-motivated, ability to work autonomously, achieving resolution and the best service to our...

**Job description** **Complaint Handler** **Salary - £24,000 - £26,000** **Location - Sevenoaks** **Your role within the Company** You must be able to demonstrate a professional approach to all customers and clients. Furthermore you must ensure a timely and accurate administration of any complaints to the company including the company’s introducers...

**Complaints at Blue** Complaints at Blue drive good customer outcomes, balancing the regulatory requirements and Blues policies with the needs of the customer. The overall aim is always to achieve the right outcome based on the information gathered throughout the investigations, liaising with other specialist teams both within Blue and...

**Job purpose** You will be part of an engaging team of Customer Service Advisers who put the customer at the heart of everything they do. We are striving for first call resolution whilst providing a positive and friendly service to our customers. This is a growing and developing role along with the growth of the department. We are looking for...

**CMC at Blue** The CMC Team will work very closely with the Complaints Team, assisting as required but will predominately be focusing on the specialist complaints that are received from Claims Management Companies. The overall aim is always to achieve the right outcome, ensuring to drive good customer outcomes whilst balancing the regulatory requirements...

**Job description** **Customer Service** **Salary - £21,000 - £23,000 per annum** **Location - Sevenoaks** **Your role within the business** You will play a key role within the business and demonstrate a professional, knowledgeable, and supportive approach at all times to customers and colleagues. You will be required to keep to timely and accurate...