DV cleared

1 week ago

Hart, United Kingdom Free-Work UK Full time

DV cleared - Service Architect (IT) / Contractor Join to apply for the DV cleared - Service Architect (IT) / Contractor role at Free-Work UK. 2 days ago. Be among the first 25 applicants. Base pay range Role: Service ArchitectLocation: Full time on site in BasingstokeClearance required: DV level Responsibilities Responsibility of the service design for low, medium or high value / complexity deliveries into live service Understand the customer's user base and IT operational structure Development of detailed end-to-end service designs Develop and contribute towards the contractual obligations (SLAs and KPIs) and additionally any underpinning contracts Impact Assessment (IA) of current operating and governance models against scope of work Identification of transition operating model where required Design of future operating and governance models Define, agree and implement pricing for service catalogue Identify test requirements to feed into overall test plan Identify and develop on-going support requirements Development and progression of the operational support requirements and service acceptance criteria Responsible for the revision of the run cost elements of the cost model where required Identification and management of service management RAID items exclusions, constraints and single points of failures (SPOFs) Identification and input into general RAID items including exclusions, constraints and single points of failures (SPOFs) Definition of early life support requirements Specification and delivery of SA artefacts Process and service tooling design and integration requirements IA of existing processes against client's process requirements Creation of processes and associated artefacts Writing service documentation as required by the delivery teams for use by operations Able to facilitate service readiness activities, to ensure a smooth transition Responsibility and oversight of staff implementing service related artefacts Work in conjunction with the overall solution owner; ability to influence the overall solution design that ensures service stability and efficiency Required Skills Detailed knowledge of service management concepts and techniques A strong operational understanding of service supply chains Experience of service operating model design for major IT systems The ability to write coherent, concise, and readable technical service documentation Experience of working to tight timescales within a high energy team environment Ability to lead both virtual and co-located teams Ability to influence senior stakeholders both internally and externally with varying objectives Service Management qualifications would be expected e.g. ITIL, ISO20000 and IT4IT Additional Information Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Successful applicants will be required to be security cleared prior to appointment, which can take up to a minimum 18 weeks. Seniority level Entry level Employment type Full-time Job function Engineering and Information Technology Industries Human Resources Services #J-18808-Ljbffr

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    1 week ago

    Hart, United Kingdom Free-Work UK Full time

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    Hart, United Kingdom Free-Work UK Full time

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    Hart, United Kingdom Free-Work UK Full time

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    1 week ago

    Hart, United Kingdom Free-Work UK Full time

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    Hart, United Kingdom Free-Work UK Full time

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    Hart, United Kingdom Free-Work UK Full time

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