Desktop Support Engineer

1 week ago

BarrowinFurness, United Kingdom Hamilton Barnes Associates Limited Full time

Are you looking for an exciting new opportunity? Join a global business and technology transformation partner dedicated to accelerating the shift towards a digital and sustainable future while delivering meaningful impact for enterprises and society. With a diverse workforce of more than 300,000 professionals across over 50 countries, this organisation brings almost 6 decades of expertise in unlocking the value of technology to meet the full spectrum of business needs. Ready to make a move? Get in touch and apply today Responsibilities Device Management Build and rebuild devices to meet user specifications. Provision and configure equipment for end users. Inventory & Stock Control Follow established stock control procedures. Maintain accurate inventory records using the Stock Management Tool/database. Manage deliveries and hardware allocation/disposal processes. Service Coordination Coordinate IMAC deliverables from initiation to completion. Ensure timely execution of tasks aligned with service expectations. Customer Experience Deliver a professional and positive user experience, even under pressure. Uphold Capgemini’s commitment to inclusivity and a welcoming work environment. Skills / Must Have Background in IT support with customer-facing experience. Proficiency in desktop environments (Windows 7–10). Experience with software/application installation. Familiarity with ticketing systems (e.g., ServiceNow). Basic understanding of server infrastructure and networking. Nice to Have Microsoft / CCNA / CompTIA certification. Benefits Opportunity to work with a global IT services leader. Full-time, on-site position with career development potential. Supportive and inclusive work culture. Salary Up to £30,000 per year #J-18808-Ljbffr

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