Rehoming and Welfare Assistant

2 weeks ago

West Midlands, United Kingdom Cats Protection Full time

Team: CentreLocation: West MidlandsWork pattern: 35 hours per week to include weekends and bank holidaysSalary: Up to £23,000 per yearContract: PermanentWe are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.Will you join us and make life better for cats?ResponsibilitiesCarry out cleaning of cat pens, including litter trays, in the various sections of the centreFeed and care for cats requiring additional medical or behavioural treatment as required. This also includes handlingPresent a professional and friendly image to customers and visitorsAssist with veterinary runs, which may include driving the Cats Protection vehicle off-siteWork with volunteers to coach and guide them on cat care dutiesSupport with the scheduling and preparation of rehoming information, viewings and adoption of cats in careAbout the teamOur adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. Our team is made up of a Centre Manager, Deputy Centre Manager, Rehoming and Welfare Assistants, a Receptionist, Regional Driver and a Volunteer Team Leader.RequirementsA full, manual driving license is essential as some driving of centre vans is requiredAn excellent communicator with strong empathyExcellent customer service skills and experience of dealing with members of the publicExperience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of catsResilient with the ability to cope with potentially distressing and emotional situationsA positive attitude and good at working as part of a teamUnderstanding of health and safety and comfortable with manual handling tasksWhat we can offer youRange of health benefits26 days’ annual leave plus bank holidays, increasing with length of serviceSalary Finance, which empowers you to take control of your financial wellbeingand much more, which you can learn about hereHow to applyApplication closing date: 07 December 2025Interview date: 15 December 2025Please note, we do not accept applications or speculative CVs from agencies.Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.If successful, your recruitment journey will include:Anonymised application formIn-person interview at the centrePlease note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. #J-18808-Ljbffr

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