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Caseworker Hub Manager
2 weeks ago
Caseworker Hub Manager - Education, Health & Care Plan Team Solihull Metropolitan Borough Council Overview This is an exciting time to join Solihull’s Education, Health and Care Plan Team as we continue to grow our service. We have an integral opportunity for a successful candidate to become Caseworker Hub Manager, leading a team of Caseworkers and supporting the EHCP Officers, Senior EHCP Officers and EHCP Team Manager in meeting the local authority’s legal duties and working processes. You will engage with parents, young people, schools and other professionals to contribute towards efficient delivery and future planning of services. The role requires management of multiple workflows and prioritising and communicating effectively with a range of stakeholders to facilitate positive outcomes for highly vulnerable children and young people. Responsibilities Manage a team of Caseworkers Manage and develop data systems including the inputting, coordination, reporting and quality assuring of information within the EHCP Service, from a range of systems in line with the 0‑25 SEN Code of Practice. Take the lead for the EHCP Service on Liquid Logic updates testing and attend wider Liquid Logic strategy meetings to represent the service. Qualifications Educated to Level 3 in Business Administration (or equivalent qualification) in a relevant subject, or have the necessary experience to carry out the duties. Experience within an educational environment with knowledge and experience of statutory EHCP deadlines. Relevant experience of data management and inputting. Experience of using data to measure compliance with deadlines, including the use of reporting functions. Experience of identifying and improving service standards. Experience of managing/supporting one or more teams of staff. Benefits Flexible and agile working arrangements. Generous annual leave entitlements with the possibility to buy up to 10 additional days per year. Access to the Employee Assistance Programme – a 24‑hour independent, free and confidential advice and support service. Family and carer friendly policies. Access to the Local Government Pension Scheme. Employee benefits including staff discounts, subsidised travel passes and the Cycle 2 Work Scheme. Additional Information Hybrid working opportunities – currently office based three days per week (Monday, Tuesday, Wednesday) with the option of working from home on Thursday and Friday. This post will require a standard DBS check. An online search will be carried out for all shortlisted candidates. This is an essential car user post; candidates must be able to drive, have a driving licence and be a car owner or have access to a suitable vehicle. For disabled applicants, reasonable adjustments will be made where required. This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers. Closing Date: 14 December 2025Interviews will be held on 6 January 2026. Contact Kay Reid, EHCP Team Managerkay.reid@solihull.gov.uk #J-18808-Ljbffr
