Future position

Onsite IT Support Engineer Join NSC Global as an Onsite IT Support Engineer. We are gearing up for a project starting in the next 2 months and are looking for candidates interested in joining us in the near future. If you are thinking about making a change, but not quite ready, please review the details below and apply online. We will reach out once we start the recruitment activities. Responsibilities Experience with Microsoft desktop operating system and Windows application deployment, configuration, and management. Windows Client Administration. Build and install PCs, telephone systems, wireless networks, and peripheral devices related to desktop infrastructure. Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance. Identify, log and resolve technical problems with software applications or network systems. Identify potential changes and system improvements to present to technical teams. Collaborate with the Technology team to ensure efficient operation of the organization’s desktop computing environment. Administer and resolve issues with associated end‑user workstation network software products. Receive and respond to incoming calls, messages, and/or work orders regarding desktop problems. Basic experience in supporting network devices and servers in a business environment. Ensure work is carried out within agreed service levels. Explain and document technical issues clearly to technical teams and business stakeholders. Have proven track record with Microsoft Intune (Autopilot), SCCM, VMWare Horizon, Intune, etc. Be proactive and passionate about EUC, with strong interpersonal and time‑management skills. Strong capabilities in Windows 10/11 support, migration & deployment. When necessary, liaise with third‑party support and PC equipment vendors. Perform related duties consistent with the scope of the position. Hands‑on experience in end‑to‑end Desktop/Laptop life‑cycle management. Desire to work in a Global delivery environment. Communication and analytical skills. Provide on‑site technical support, resolving hardware, software, and network issues. Install, configure, and maintain computer systems and related equipment. Diagnose and troubleshoot technical problems using analytical and problem‑solving skills. Train and educate clients on how to use new technologies and software. Document technical issues and solutions for future reference. Maintain a positive and professional attitude while interacting with clients. Stay up to date with the latest technology trends and advancements. Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field (may not be required in all cases). Minimum 3 to 5 years of experience in technical support, preferably onsite. Strong understanding of computer hardware, software, and networking concepts. Excellent communication and interpersonal skills. Ability to work independently and solve problems effectively. Excellent time‑management and organizational skills. Valid driver’s licence and willingness to travel to client sites (preferred). Experience with specific industry‑related technologies. Certifications such as CompTIA A+, Network+, etc. Bilingual or multilingual skills (local language skills preferred). Technical Experience Microsoft Client OS (Windows 10, 11) Active Directory & its services, DHCP, DNS Print and File Share services Hardware break‑fix Patch Management Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Industry IT Services and IT Consulting Location Lincoln, England, United Kingdom Referrals increase your chances of interviewing at NSC Global by 2x. #J-18808-Ljbffr