General Manager

Stowmarket, IP14 5XF EG On the Move About the role Join us and bring the bold, flavourful experience of Popeyes to life As a Restaurant General Manager, you’ll lead your team in delivering exceptional service and high-quality food, ensuring every customer has an unforgettable experience. You’ll oversee day-to-day operations, manage staff, and ensure smooth kitchen and front-of-house operations, all while maintaining a positive, high-energy atmosphere that reflects the spirit of the Popeyes brand. In this hands‑on role, you’ll be responsible for driving sales, managing inventory, and controlling costs to ensure the restaurant operates efficiently and profitably. You’ll also ensure that all health and safety regulations are met, maintaining a clean and safe environment for both staff and customers. A key part of your role will be developing and mentoring your team, providing coaching and training to build a motivated, high‑performing group that consistently delivers outstanding service. Your leadership will be essential in upholding Popeyes’ reputation for bold, delicious food and exceptional customer service, while fostering a culture of teamwork and accountability. What you’ll do Oversee the daily operations of the store, ensuring that everything runs smoothly, from opening to closing and ensuring product availability Participate in the recruiting, onboarding, and training of team members in line with our recruitment strategy Maintain and monitor store cleanliness by ensuring compliance with health, safety, and food hygiene regulations Manage stock levels, conduct inventory checks, and reduce waste whilst maintaining store cleanliness ensuring equipment is operational and well‑maintained Create weekly schedules for staff, ensuring proper coverage while keeping labour costs within budget Lead and motivate your teams to embrace the EG on the Move’s vision and values by conducting regular performance reviews and providing constructive feedback to drive continuous improvement and career growth Maintain Popeyes brand integrity by ensuring stores are visually appealing, well‑maintained, and in line with brand guidelines Be the face of Popeyes in the community, championing an environment where everyone counts. Lead the store to cultivate a positive, inclusive, and welcoming atmosphere Ensure the proper functioning of point‑of‑sale systems and any digital ordering platforms What’s in it for you Bonus Incentive Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Sbarro & Chaiiwala Free food & drink on qualifying shifts Salary Sacrifice Pension Scheme Life Assurance Retail Discounts Employee Assistance program Mental & financial wellbeing resources Toothfairy dental care app – connecting you with dental support What we are looking for Proven experience in a Restaurant General Manager role, within the QSR environment with a demonstrated ability to drive growth, innovation, and brand equity Flexibility to work various shifts, including weekends and holidays Ability to inspire, motivate and lead a team effectively Dedicated to delivering excellent service that exceeds customer expectations The ability to work under pressure and handle challenging situations in a fast‑paced environment At EG On the Move, we’re excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you’ll have the opportunity to learn and inspire. Power your career and be part of something transformational Additional requirements You are required to successfully pass a DBS check, which will be funded by EG On The Move. Seniority level Not Applicable Employment type Full‑time Job function Management Industries: Retail Gasoline, Hospitality, and Food and Beverage Services #J-18808-Ljbffr