233720 R1 (MG) Resource Coordinator

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. Resource Coordinator – Staff Bank Band 3 37 hours Fixed Term for 12 months Supplementary Staffing – Staff Bank Office Location: Comely Bank Centre An exciting opportunity has opened for a motivated Resource Coordinator to join our Staff Bank Office team. In this key role, you will manage incoming requests for supplementary staffing, ensuring prompt sourcing and allocation of available personnel to meet service needs. When internal Bank worker capacity is limited, you’ll also work closely with staffing agencies to fill gaps. Key Responsibilities Support NHS Lothian’s values by demonstrating appropriate behaviours and attitudes. Manage bank staff requests, including shift cancellations, short notice fills, and annual leave processing. Handle enquiries from staff and service areas via phone and face‑to‑face, prioritising and directing as needed. Liaise with service managers to negotiate shift times and arrange support for staff in new clinical areas. Ensure agency compliance by verifying mandatory checks. Provide general administrative support. About You Commitment to NHS Lothian’s values: quality, teamwork, compassion, dignity, respect, openness, honesty, and responsibility. SVQ II/HNC in Business Administration or equivalent experience. Understanding of NHS structures. Strong organisational, verbal, and written communication skills. Proven customer service excellence. Knowledge of Staff Bank booking processes and procedures. For further information on what is included in the role and what skills/experience are required, please view the full job description and person specification. If you have any questions, contact Gillian Fleming, Business Administration and Recruitment at 0131 470 5516 or by email. Apply now and help us deliver safe, effective, and flexible staffing for our patients and services. We anticipate a high level of interest and may close the vacancy early once a sufficient number of applications are received; please submit your application promptly. We will not accept late applications. We fully support disabled candidates, candidates with long‑term conditions, or neurodivergent applicants by making reasonable adjustments to our recruitment policy and practices. To work in the United Kingdom, you must have the relevant permission to work in the country, granted by the UK Visas and Immigration Service. As part of the pre‑employment checks, NHS Scotland Boards will check your entitlement to work in the UK. Evidence can be provided through various routes including specific types of visa, EU settled and pre‑settled status, and other approved pathways. Please refer to the GOV.UK website for details. For posts that may be eligible for sponsorship, the employer must be a licensed sponsor, and the post must meet salary thresholds. Ensure you have the appropriate right to work in the UK or confirm eligibility for sponsorship before submitting your application. Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check. If the post is assessed as a regulated role, your appointment will be subject to the Protecting Vulnerable Groups (PVG) Scheme. Any changes will be confirmed by the Hiring Manager or Recruitment Team. For more details, please visit the relevant GOV.UK pages. #J-18808-Ljbffr