1st Line It Support

2 weeks ago

Poole, United Kingdom Trident Maritime Systems UK Limited Full time

Trident Maritime Systems UK, is a British company, based in Poole, Dorset. We’re a global provider of Engineering Solutions worldwide. Proudly serving 45+ Navies across the globe. We are seeking a 1st / 2nd Line IT Support Engineer to join our team. Based in Poole, we require a hands‑on and proactive 1st / 2nd Line IT Support Engineer to support our manufacturing operations. This internal‑facing role is critical to ensuring the smooth operation of IT systems across both office and production environments. You will be the first point of contact for IT related issues, resolving day‑to‑day technical problems, supporting end‑users, and assisting with infrastructure maintenance across the site. Responsibilities Provide 1st and 2nd line technical support to office staff, engineering teams and production floor users. Diagnose and resolve hardware, software and network issues across desktops, laptops, tablets, production terminals and barcode scanners. Set up and configure new IT equipment including PCs, printers, label printers and handheld scanners. Support and maintain Windows‑based PCs and shop floor systems. Monitor and troubleshoot network connectivity across the site (LAN/Wi‑fi). Administer Microsoft 365 services including Exchange, Teams, OneDrive, Intune and SharePoint. Whilst collaborating with all stakeholders including production and engineering this requires a highly self‑motivated person with the flexibility and willingness to undertake various responsibilities and work on own initiative. If you have that ‘roll‑up‑sleeves’ attitude we would welcome your application. Ideally you will have three years plus experience, or perhaps you have just finished your apprenticeship and are seeking the next career step. We will endeavour to respond to all applications but this is not always possible. We take this opportunity to thank you for your application. #J-18808-Ljbffr

  • 1st Line Service Delivery Analyst

    4 days ago

    Poole, Poole, United Kingdom Jordans Dorset Ryvita Full time £45,000 - £55,000 per year

    Company DescriptionAt Jordans Dorset Ryvita, we have been crafting wholesome, tasty, and healthier cereals for over 50 years. As pioneers in cereals, we combine curiosity, bold thinking, and natural ingredients to bring the best to breakfast tables worldwide. Proudly part of Associated British Foods (ABF), we pair global strength with the agility of a...

  • M365 & AD ICT Support Technician — 1st/2nd Line

    1 week ago

    Poole, United Kingdom Randstad Staffing Full time

    A technology recruitment company in Poole is looking for an experienced ICT Support Technician to provide 1st and 2nd line support. The role involves managing Microsoft 365 environments, maintaining Active Directory, and troubleshooting technical issues. The ideal candidate will have 1-3 years of IT support experience. This is an office-based position...

  • ICT Support Technician — 1st/2nd Line in Cloud-First Team

    3 hours ago

    Poole, United Kingdom Randstad Digital Full time

    A well-established technology company in Poole is seeking an experienced ICT Support Technician to provide 1st and 2nd line technical support. In this hands-on office-based role, you'll manage Microsoft 365 and Intune environments while enhancing the overall IT experience. Ideal candidates are proactive and eager to develop within a cloud-first environment,...

  • First Line Support Technician

    4 days ago

    Poole, United Kingdom Additional Resources Ltd Full time

    **First Line Support Technician** **Location: Poole, Dorset** **Salary: up to £22k + Bonus + Pension + Discount Shopping Scheme + Free Car Parking + 25 Days Holidays** **The company**: Our client are a leading provider of IT solutions, providing services to SME’s to sizeable PLC’s, local business to international firms. They have been in business for...

  • IT Support Engineer

    4 days ago

    Poole, Poole, United Kingdom Imperative People Full time £30,000 - £40,000 per year

    Job Description IT Support Engineer, Techncial Support Analyst, 1st and 2nd Line Leading Telecoms Software Company urgently seek a Customer Support Engineer to learn and support their Software Products.The role is to deliver outstanding customer service customers to meet customer SLA by providing 1st and 2nd Line technical support across their Software and...

  • ICT Support Technician

    11 hours ago

    Poole, United Kingdom Randstad Digital Full time

    OverviewJob Description - ICT Support TechnicianWe're looking for an experienced and proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day-to-day technical support, manage Microsoft 365 and Intune environments within a Hybrid Active Directory setup, and play a key...

  • ICT Support Technician

    6 hours ago

    Poole, United Kingdom Randstad Digital Full time

    Job Description - ICT Support TechnicianWe're looking for an experienced and proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day-to-day technical support, manage Microsoft 365 and Intune environments within a Hybrid Active Directory setup, and play a key role in...

  • 2nd Line Support Technician

    1 week ago

    Poole, United Kingdom Rubicon People Partnership Full time

    **2nd Line Support Technician, £28,000, Poole** **The purpose of this role** As **2nd Line Support Technician**you'll join a small, yet **impactful, team** within the UK's leading software provider in a specialist industry. You'll provide **accurate software support**, meeting all customer requirements. As **2nd Line Support Technician, you'll be...

  • ICT Support Technician

    6 days ago

    Poole, United Kingdom Randstad Technologies Full time

    Job Description - ICT Support Technician We're looking for an experienced and proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day‑to‑day technical support, manage Microsoft 365 and Intune environments within a Hybrid Active Directory setup, and play a key role...

  • ICT Support Technician

    1 week ago

    Poole, United Kingdom Randstad Staffing Full time

    Job Description - ICT Support Technician We're looking for an experienced and proactive ICT Support Technician to join a busy helpdesk and modern workplace team. Reporting to the Head of ICT Infrastructure, you'll provide day-to-day technical support, manage Microsoft 365 and Intune environments within a Hybrid Active Directory setup, and play a key role in...