Payments Performance Strategist

Join to apply for the Payments Performance Strategist role at Stripe. Be among the first 25 applicants. About the Team The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s merchants. The team serves a critical role both in demonstrating thought leadership on challenging payment topics and partnering with high‑potential merchants to set them up for long‑term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best‑in‑class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals. What you’ll do The Global Payments Performance team will be responsible for leading data‑driven discussions with existing and prospective merchants on optimisation strategies across a variety of areas including card network costs, acceptance, fraud, and cross‑border flows. You will be instrumental in building our optimisation narratives/tools and delivering on our merchant engagement model, collaborating with Sales to differentiate Stripe in deals, and partnering with Customer Success to ensure merchant success. Responsibilities Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects. Serve as both an internal and merchant‑facing expert on payment optimisation strategies. Gather and build on Stripe’s wide‑ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis. Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe’s customer portfolio. Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap. Provide feedback on our tools and playbooks to help continuously improve our self‑serve offerings. Minimum Requirements 7+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. Understanding of e‑commerce payments, card‑based payments processing and optimisation strategies. A proven ability to build collaborative working relationships with cross‑functional teams. The ability to deal effectively with ambiguity and thrive in an unstructured, fast‑moving environment. A proven ability to be a self‑starter capable of driving business results without significant supervision. Experience presenting directly to merchants. Develop optimisation playbooks and stay updated on industry best practices and Stripe innovations. Excellent verbal and written communication skills. Strong data processing, organizational and analytical skills. Preferred Qualifications Understanding of payments network costs and synthesising card network updates. Experience with SQL, dashboard building, modelling, or reporting. Understanding of card network rules and regulations, local payment methods, and the regulatory environment (PSD2/PSD3). Experience presenting to senior business leaders. Language proficiency in German or French is a plus. In‑Office Expectations Office‑assigned Stripes in most locations are expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in‑office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Some teams have greater in‑office attendance requirements to support collaboration and workflows, which the hiring manager will discuss. Pay and Benefits The annual salary range for this role in the primary location is €88,000 - €132,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (OTE) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary. Benefits may include equity, company bonus, sales commissions, retirement plans, health benefits and wellness stipends. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Business Development and Sales #J-18808-Ljbffr