Practice Manager

1 week ago

Reading, Reading, United Kingdom Olive Tree Dental Practice Full time

Are you an experienced manager with a strong business acumen and a passion for creating a positive, patient-centric environment? We're looking for a Full-Time Operational Dental Practice Manager to join our growing team

About Us:

We are a highly rated, holistic dental practice with a focus on patient care, calmness, and a relaxed atmosphere. Our patients love us – just check out our amazing Google reviews We are seeking a professional who shares our values and can continue to enhance our outstanding patient experience while ensuring the smooth operation of our practice.

Key Responsibilities:

  1. Oversee the day-to-day operations of the practice, ensuring everything runs efficiently and smoothly.
  2. Manage practice budgets and finances, ensuring cost-effective practices while maintaining high-quality care.
  3. Lead and support a team of dental professionals, keeping staff motivated and engaged in a calm, patient-first culture.
  4. Build strong relationships with patients, ensuring they feel valued, heard, and cared for.
  5. Handle any patient concerns or complaints in a thoughtful, professional manner.
  6. Ensure compliance with industry standards, regulations, and protocols.
  7. Maintain accurate and up-to-date practice records, including patient information and financials.
  8. Assist with the recruitment, training, and development of practice staff.

Key Skills & Experience:

  1. Proven experience in a management role (Dental experience is a plus, but we will consider candidates with strong transferable skills from industries like hospitality, corporate management, or similar).
  2. Strong understanding of business management, including budgeting, financial forecasting, and performance monitoring.
  3. Ability to maintain a calm, positive, and holistic atmosphere, while managing operational and staffing challenges.
  4. Excellent communication skills, with the ability to engage with both patients and staff.
  5. Demonstrated leadership skills: able to be firm but fair, motivating a team without creating unnecessary tension.
  6. A genuine commitment to providing a high level of patient care and service.

Perks and Benefits:

  1. Green and Relaxing Environment: We are based in a business park surrounded by lush green spaces with walking and cycling paths, providing a calming environment for both work and breaks.
  2. Fitness Benefits: We're next to Nuffield Gym, and we've secured a discount on memberships for our team. Stay fit and healthy while enjoying the convenience of being so close
  3. On-site Parking: Never worry about finding a parking spot – we offer free on-site parking.
  4. Friday Early Finish: We understand the importance of work-life balance. That's why we finish at 2 PM on Fridays.
  5. Incentive Program: We offer a bonus scheme linked to key performance indicators (KPIs) to reward your hard work and contributions to the practice's success.
  6. Free Dental Care: After 6 months probation, you and your family can enjoy free dental care, along with heavily discounted treatments such as facial aesthetics.
  7. Professional Development: We support your growth and career development by offering access to relevant courses and training. We are committed to helping you grow in your professional journey.

What We Offer:

  1. A friendly and welcoming work environment that prioritizes staff well-being.
  2. A chance to make a real difference in a practice with an excellent reputation.
  3. Competitive salary and benefits package.
  4. Opportunities for personal and professional development.

If you are a dedicated and experienced individual with a strong background in business management, leadership, and a commitment to patient care, we would love to hear from you

£37,000 - £42,000 per annum (based on experience)

+ Bonus based in KPIs

To Apply:

Send your CV and cover letter detailing your experience and why you're the perfect fit for this role to info@olivetreedental.co.uk

We look forward to meeting you

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Health Care Provider

Industries

Medical Practices

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