Assistant Manager
5 days ago
About ETB Autocentres At ETB Autocentres, we do more than fit tyres, align wheels, and replace exhausts and batteries. We provide full vehicle servicing, brake and suspension replacement, diagnostics, MOTs, and air conditioning services. We take pride in delivering reliable, friendly service and high-quality workmanship across all of our locations. If you are motivated, reliable, and looking to develop your career in a fast‑paced automotive environment, we’d love to hear from you. The Role The Assistant Autocentre Manager supports the Autocentre Manager in the day‑to‑day running of the depot. You will help lead the team, deliver excellent customer service, and ensure efficient workshop scheduling and workflow. This role combines team leadership, customer interaction, and hands‑on operational support. No two days are the same, making this a varied and rewarding position with real opportunity for career development. Key Responsibilities Support the Autocentre Manager in leading and motivating the workshop and front‑of‑house teams. Help ensure the delivery of excellent customer service at all times. Assist with workshop scheduling, job flow, and communicating progress to customers. Provide technical support and product knowledge across tyres, MOTs, servicing, repairs, brakes, and general maintenance. Maintain high standards of workmanship, safety, and housekeeping in the workshop. Contribute to meeting depot performance targets and KPIs. Lead by example, representing ETB’s values in professionalism, fairness, and teamwork. Cover management duties when the Autocentre Manager is away. Skills & Experience Required Experience in the automotive Service, Maintenance, and Repair sector. Working knowledge of tyres, brakes, servicing, repairs, and related workshop processes. Confident communication and customer service skills. A positive, approachable, team‑focused attitude. Full UK driving licence. Preferred (but not essential) Previous experience supervising or leading a team. Fast‑fit or independent garage background. MOT knowledge or qualifications. Benefits Competitive salary (dependent on experience) Discretionary bonus 4 weeks annual holiday Birthday half‑day off (T&Cs apply) Additional holiday days linked to length of service (T&Cs apply) Genuine opportunities for career progression within a stable and growing business If you take pride in your work, enjoy helping customers, and are ready to take the next step in your career, we’d like to hear from you. #J-18808-Ljbffr
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