Business Analyst

Detailed job description and main responsibilities The postholder will be required to: Engage with clinicians, secretaries, managers, and other internal and external stakeholders to understand user needs across multiple existing systems. Apply design expertise to analyse current business practices to enable full documentation and provide the recommended solutions. Deliver a single and consistent project approach and ensure all stakeholders are aware of project objectives and benefits. Work alongside and seek information or advice from a range of experts in clinical areas, Informatics and external companies. Build and maintain effective working relationships with all stakeholders. Persuade and encourage stakeholders to buy‑in to change. Provide change management guidance and support to operational colleagues. Follow best practice project methodology to ensure delivery within the constraints of budget, resources and project lead times. Plan and hold workshops or other interactive events involving staff groups to engage and communicate with the relevant staff. Create relevant system process documentation, e.g. process mapping software, and lead process mapping exercises to identify current and future processes. Identify gaps in the current processes and analyse findings to understand where improvements could be made to improve the workflow. Engage and collaborate with colleagues to redesign processes to ensure these are as streamlined and effective as possible. Escalate emerging concerns, risks and issues to ensure these are managed in line with the project governance and concerns can be addressed quickly. Create and update implementation plans routinely, including adequate testing of processes and user‑support arrangements. Please see attached job description for more details about the role. Person specification Knowledge Essential criteria Knowledge of business change methodologies, process analysis and design techniques. Specialist knowledge of hospital clinical, administrative and operational processes and procedures, in both clinical and non‑clinical environments. Understanding of Information Governance and Confidentiality. Desirable criteria Understanding of NHS IM&T policies and strategy. Knowledge of Electronic Patient Records. Knowledge of current business processes within Bradford Teaching Hospitals. Qualifications Essential criteria Degree or equivalent qualification or equivalent experience. Evidence of current CPD. Desirable criteria Additional specialist knowledge or equivalent experience. LEAN or Service Improvement Qualification. Leadership or management development qualification. Experience Essential criteria Previous experience of working in a large organisation with senior managers and professionals. Previous experience on working on the design, development and implementation of new business processes. Experience working in a team‑orientated, collaborative environment. Experience of working with registered professionals at all levels. Previous experience in communicating business change concepts and issues to all levels of staff, both orally and in written form. Desirable criteria Experience of digital systems implementation. Skills Essential criteria Proficient user of Windows‑based software, including Word, Excel, PowerPoint. Able to use a problem‑solving approach to respond appropriately to a wide range of operational colleagues. Logical and efficient, with good attention to detail. Self‑motivated and capable of demonstrating initiative. Good organisational and motivational skills. Able to work autonomously to agreed objectives. Ability to effectively prioritise and execute tasks while under pressure, without reference to line manager. Enthusiasm for new technology while maintaining people‑centred approach. Confident in presenting information to groups of people. Desirable criteria Skilled in process diagramming and mapping techniques. Applicant requirements This post will require a submission for Disclosure to be made to check for any unspent criminal convictions. Application numbers This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment. Documents to download JD (PDF, 472.4 KB) PS (PDF, 288.6 KB) Useful Links (PDF, 110.3 KB) Code of Practice for Disclosure and Barring Service (PDF, 54.9 KB) Guidance for Applicants Including Values (PDF, 246.8 KB) People Strategy (PDF, 640.9 KB) Policy Statement on Recruitment of Ex‑Offenders (PDF, 94.2 KB) Policy Statement on the Secure handling of Disclosure Information (PDF, 67.7 KB) Voluntary Living Wage Guidance (PDF, 65.5 KB) Candidate Pack (PDF, 22.5 MB) Terms and Conditions - AfC (PDF, 96.0 KB) Standard Information (PDF, 232.4 KB) #J-18808-Ljbffr