Global Senior Client Account Manger

1 day ago


Greater London, United Kingdom Kennedys Full time

Kennedys Greater London, England, United Kingdom Kennedys is looking for a Global Senior Client Account Manager to join our Business Development team based in London. The role is responsible for leading on the global client account management for key clients in the global client programme. Responsibilities also include supporting the Global BD Director on the running of the global programme, managing the UK Client Account Management (CAM) team, and collaborating with the global BD team who have CAM responsibilities. With the recent launch of the refreshed client programme, this role will be pivotal to ensuring the success of a high profile initiative within Kennedys. Team Kennedys global Business Development & Marketing team drives profitable revenue growth through a client‑centric approach to business development and marketing activity, which enhances our reputation globally. The global functions include Client Relationship Management, Pursuits, BD, Marketing Technology & Data, and Marketing and Communications. We have a BD presence in APAC, UK, EMEA, the US and Latin America. Key Responsibilities Manage the effective delivery and adoption of global best practice for account management, including delivering training to the global CAM and BD team as well as fee earners on account management and client relationship best practice. Lead the UK-based global CAM team including overseeing the day‑to‑day people management and development of the UK team members. Collaborate with the global BD teams, Heads of the Regions and any dedicated CAM resource around the world to provide support and ensure there is a globally consistent approach to client account management across Kennedys. Undertake the global CAM role on key clients in the global client programme. Required Experience Strong experience of working in a global client account management team within a professional services environment. Experience of people management, ideally a team. Excellent organisation skills, with a proven ability to take initiative and responsibility for completion of work or projects. Highly organised and able to prioritise workloads, manage multiple projects and negotiate deadlines. Experience of working with clients and partners, as well as BD teams globally. Exceptional relationship building skills. Experience of bringing new ideas and thinking, from concept to delivery, providing opportunities for the lawyers and partners to build relationships and win work. Business benefit, service delivery and results focused. Highly developed written and verbal communication skills. Proven people management experience. Excellent IT skills including the use of Excel spreadsheets, Word and PowerPoint. Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys. *where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience. Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Business Development Industries Law Practice, Legal Services, and Alternative Dispute Resolution #J-18808-Ljbffr



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