Service Support Worker

Job summary The Service Support Worker role is a dynamic post within our Fracture Clinic and Orthopaedic Outpatient department. You will ensure a safe environment by maintaining a high standard of cleanliness and tidiness. This includes the checking, maintenance and cleaning of specific equipment in and around the department. You will also provide a comprehensive portering service for the department, to ensure safe movement of patients, equipment, specimens etc around the Hospital site and ensure equipment is cleaned and monitored for any faults. Elsewhere, you will be expected to work closely in partnership with the huge MDT we work closely with. Main duties of the job Ensure effective communication is maintained at department level. Ensure safe transfers of patients within the department and outside of the department. Prioritising bed moves and x‑ray transfers. Providing safe movement of equipment, laundry, notes, specimens etc around the trust sites. Work in a clinical environment maintaining its cleanliness and tidiness. Adhering to PPE guidance and ensuring stock of this is maintained for safe working. Assisting as required to develop the service and team to ensure high quality care is deliverable and appropriately implemented. Following the Department's and Trust's Policies and Protocols to ensure the safety of the department, including adhering to Health and Safety Legislation. Maintain appropriate privacy, dignity and confidentiality with staff, patients and relatives. Prioritise workload in accordance to the needs of the department. Report to nurse in charge anything that is an actual or potential risk to patients, staff, visitors or the Trust. In accordance with Trust Policy, report any complaints, accidents or incidents to the nurse in charge. About us Why Work With Us? High quality care is at the heart of all we do and we take great pride in the professionalism of the team and our work. Join us and be a very important asset to the team supporting staff, patients and visitors Details Date posted: 05 December 2025 Pay scheme: Agenda for change Band: Band 2 Salary: £24,465 a year pro rota Contract: Permanent Working pattern: Part‑time Reference number: 388‑7453794‑PC&S‑A Job locations: Fracture Clinic, Torbay Hospital; Lowes Bridge; Torquay; TQ2 7AA Job responsibilities Participate in team‑based working using effective communication and activities to support and achieve patterns of effective working relationships, both within the Fracture Clinic and Orthopaedic Outpatient department and our wider Trust. Maintain a polite approach at all times to patients, relatives and carers. Be responsive to change to meet the needs of the service. Assist patients from private vehicles to chairs or trolleys, trolleys to beds etc. Use manual handling equipment. Work at a demanding pace throughout the whole shift. Person specification Knowledge and Experience Essential Able to check and maintain specialised equipment. Ability to work under pressure. Experience working with public. Ability to remain calm and work under pressure in busy hospital environment. Work independently and prioritise workload. Excellent communication skills. Desirable Working in hospital environment. Basic life support. Food hygiene. Physical effort Essential Assist patients from chairs, trolleys and beds. Work at a demanding pace. Be on your feet for long periods of time, lots of walking around hospital. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here: Criminal records checks for overseas applicants. Employer details Employer name: Torbay and South Devon NHS Foundation Trust Address: Fracture Clinic, Torbay Hospital; Lowes Bridge; Torquay; TQ2 7AA Employer's website: https://www.torbayandsouthdevon.nhs.uk #J-18808-Ljbffr