IT Service Desk Team Lead — Hybrid, AI-Driven Support

A leading electrical wholesaler in the UK seeks an IT Service Desk Team Lead to manage a team in Durham. You will oversee daily operations, ensure customer satisfaction, and introduce AI-driven improvements to service processes. This role is ideal for candidates who are technically adept and have a strong customer service focus. The company offers a dynamic...

Join one of the UK’s largest electrical wholesalers as we reimagine our technology for the digital age. We’re modernising our legacy systems and building new platforms powered by AWS and AI — and we need creative minds to help us shape the future! What You’ll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically...

A leading tech service provider in the UK is seeking a Service Desk Manager to oversee a diverse team of 55 professionals. Key responsibilities include leading the Service Desk function, enhancing customer satisfaction through AI-driven automation, and ensuring operational excellence. The ideal candidate should have strong technical knowledge, experience in...

What You'll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically minded IT Service Desk Team Lead to join our Service Operation team based in Durham. You’d be joining us at an exciting time where we are actively maturing our processes, introducing new technology and adopting a much more end user focused experience. The...

Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your...

Talent Acquisition Specialist at Node4 | Managed Services | Digital | Group Services Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to...

A leading solutions provider in the East Midlands is seeking a proactive Service Desk Team Leader to oversee customer service operations. The role demands strong organizational, communication, and IT skills while ensuring service requests align with contractual SLAs. Candidates should possess an administration qualification and customer service experience....

**Summary**: **Salary**: Competitive salary and package Grade: 2B Reporting Line: IT Service Desk Team Leader Contract Type: Permanent Location: Chesterfield/Hybrid **What to expect**: Here at the Post Office, we’re steeped in tradition, but we’re going places. As an IT Service Desk Agent you will join us on our journey and undertake a truly valuable...

A global technology company is seeking a Data Scientist I to join its Maintenance Services Engineering team in the UK. The role focuses on applying data science techniques to generate insights and improve operational efficiency. Candidates should have a Bachelor's degree in a related field, strong statistical analysis skills, and proficiency in Python and...

IT Service Desk Manager Location: Derby, UK Department: IT The IT Service Desk Manager is responsible for the day‑to‑day management and continuous improvement of the firm’s IT Service desk, ensuring the delivery of a high‑quality, customer‑focused support service to all users across the firm. The role includes managing a small team of 1st and 2nd...