Team Manager

4 days ago

Sandhurst, United Kingdom Marks and Spencer Full time

Join to apply for the Team Manager - Food - Camberley role at Marks and Spencer. Overview As a Team Manager in Food, you’ll lead a shop‑floor team to deliver exceptional availability, 5‑star service, and commercial results. This is a front‑line leadership position in one of the most competitive retailers in the UK. Responsibilities Lead and coach a team to deliver consistently under pressure, setting the pace, building capability, and holding the line on standards. From sales and standards to availability and team performance, take ownership and accountability when things don’t go to plan. Work across departments to deliver a seamless customer experience, collaborating fast and fixing problems early. Drive commercial performance by understanding the numbers, translating them into action, and keeping the team laser‑focused on what matters. Key Accountabilities Drive a selling culture within the team. Consistently raise performance and capability to support developing internal talent. Utilize and exploit data to support operational decisions. Implement a continuous improvement mentality within the team and partner with the wider organisation. Energize the team to deliver first‑class customer service in a fast‑paced environment. Qualifications A proven leadership track record and ability to lead effectively through ambiguity. Digitally confident, understanding of systems and the ability to exploit them. Comfortable having difficult conversations and obtaining effective resolutions with colleagues and line managers. Ability to juggle multiple priorities while maintaining an excellent standard and working with pace. Demonstrate flexibility and resourcefulness, leading teams through change with a growth mentality. We are ambitious about the future of retail. We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. Marks & Spencer strives to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can put steps in place to help you be at your best through this process. Referrals increase your chances of interviewing at Marks and Spencer by 2x. #J-18808-Ljbffr

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