Business Analyst

5 days ago

Lancashire, United Kingdom DWP Digital Full time

Join DWP as a Business Analyst and help us define solutions that deliver significant value to our customers. You'll work across the full product delivery lifecycle to bring together business needs and technical capabilities. As part of a multi-disciplinary team you'll be using agile methodologies to translate business problems into user needs, developing relationships across departments and selecting the appropriate best practice techniques to ultimately identify process improvements. You’ll be leading workshops and focus groups, identifying process improvements, contributing towards prioritisation activities and taking ownership for improving your own knowledge of business analysis and agile principles. If you're looking for a well‑defined career path as a Business Analyst, apply now. What skills, knowledge and experience will you need? Experience of working as a Business Analyst carrying out a range of analysis activities Experience in building strong relationships, analysing and refining user and stakeholder requirements Technical business modelling skills Identifying improvements and making recommendations You and your role We are looking for Business Analysts to join us in one of five teams: Digital Channels Strategy Team – helps shape the future of how millions interact with DWP services. Payments – be part of the team powering the UK's largest payment operation. Comms and Collaboration – work at the forefront of technology services on the Copilot project. Bereavement and Care – make a real difference for some of the UK's most vulnerable citizens. Workspaces – support 123,000 colleagues by delivering the technology that keeps work moving. The Business Analyst profession within DWP offers significant opportunities to learn and develop. Location: Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: Work a hybrid model – some time at home and some time collaborating face‑to‑face in a hub. Pay: Competitive pay of £44,447 – £46,547. Pension: Civil service pension with employer contributions of 28.97%, worth over £12,876 a year. Holidays: 26 days rising to 31 days over time plus flexi‑time days off. Benefits Flexible working including flexible hours and flex‑friendly policies Time off volunteering and charitable giving Bring your authentic self to work with “I Can Be Me in DWP” Discounts and savings on shopping, fun days out and more Interest‑free loans to buy a bike or a season ticket Sports and social activities Professional development, coaching, mentoring and career progression opportunities Awards and Recognition DWP recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Best Place to Work in Digital category at the Computing Digital Technology Leaders awards 2025 Best Public Sector Employer at 2025 Women In Tech Employer Awards Process Our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: a single stage online interview. Click APPLY for more information and to start your application. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Information Technology Industries: Technology, Information and Internet; Technology, Information and Media #J-18808-Ljbffr

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