Fair Resolution Partner — Complaints Leader
1 day ago
A leading housing association is seeking a Resolutions Partner in Dartford to investigate and resolve customer complaints while ensuring fair treatment in line with Housing Ombudsman standards. The role requires excellent communication and organizational skills, experience in complaint handling, and a commitment to continuous improvement. This permanent position offers a salary between £35,129 and £43,911, supporting a culture of transparency and empathy. They provide excellent benefits and emphasize the importance of a fair housing experience.
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Resolutions Partner
1 day ago
Dartford, United Kingdom Moat Homes Full timeResolutions Partner Role Details Role Title: Resolutions Partner Hours: 35 hours per week Monday-Friday Salary: 35129 – 43911 (salary dependent on experience) Contract: Permanent Location: Dartford / Agile We're committed to providing an excellent customer experience that listens, learns, and leads to real change. When customers raise concerns we see it as...
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Resolutions Partner
7 days ago
Dartford, United Kingdom Moat Homes Full timeResolutions PartnerRole Title: Resolutions PartnerHours: 35 hours per week MondayFridaySalary: 35129 - 43911 (salary dependent on experience)Contract: PermanentLocation: Dartford / AgileWere committed to providing an excellent customer experience one that listens learns and leads to real change. When customers raise concerns we see it as an opportunity to...
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Resolutions Partner
1 week ago
Dartford, Kent, United Kingdom Moat Homes Full time £41,020 - £52,310 per yearRole Title:Resolutions PartnerHours:35 hours per week, Monday–FridaySalary:£35,129 - £43,911 (salary dependent on experience)Contract:PermanentLocation:Dartford / AgileWe're committed to providing an excellent customer experience, one that listens, learns, and leads to real change. When customers raise concerns, we see it as an opportunity to make things...
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Resolutions Manager
7 days ago
Dartford, United Kingdom Moat Homes Full timeResolutions ManagerRole Title: Resolutions Manager Hours: 35 hours per week MondayFridaySalary: 47909 - 59886 (salary dependent on experience)Contract: PermanentLocation: Dartford / AgileWere committed to delivering a fair transparent and customer-focused complaints service one that listens learns and drives continuous improvement across our organisation.As...
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Resolutions Manager
4 days ago
Dartford, Kent, United Kingdom Moat Homes Full time £60,000 - £75,000 per yearRole Title:Resolutions ManagerHours:35 hours per week, Monday–FridaySalary:£47,909 - £59,886 (salary dependent on experience)Contract:PermanentLocation:Dartford / AgileWe're committed to delivering a fair, transparent, and customer-focused complaints service one that listens, learns, and drives continuous improvement across our organisation.As our...
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Resolutions Assignment Officer
7 days ago
Dartford, United Kingdom Moat Homes Full timeResolutions Assignment OfficerRole Title: Resolutions Assignment OfficerHours: 35 hours per week MondayFridaySalary: 29072 - 36340 (salary dependent on experience)Contract: PermanentLocation: Dartford / AgileWere committed to listening to our customers learning from their experiences and using every piece of feedback to make our services better.As a...
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Resolutions Manager
4 days ago
Dartford DA QE, United Kingdom MOAT HOMES LTD Full time £40,000 - £60,000 per yearRole Title: Resolutions ManagerHours: 35 hours per week, Monday–FridaySalary: £47,909 - £59,886 (salary dependent on experience)Contract: PermanentLocation: Dartford / AgileWe're committed to delivering a fair, transparent, and customer-focused complaints service one that listens, learns, and drives continuous improvement across our organisation.As our...
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Resolutions Assignment Officer
7 hours ago
Dartford, Kent, United Kingdom Moat Homes Full timeRole Title:Resolutions Assignment OfficerHours:35 hours per week, Monday–FridaySalary:£29,072 - £36,340 (salary dependent on experience)Contract:PermanentLocation:Dartford / AgileWe're committed to listening to our customers, learning from their experiences, and using every piece of feedback to make our services better.As a Resolutions Assignment...
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Housing Complaints Resolution Officer
1 day ago
Dartford, United Kingdom Adecco Full timeAn exciting opportunity has emerged for a Resolutions Assignment Officer to join the Customer Resolutions team at one of Adecco's leading public sector housing clients in a full time (35 hours each week, Monday to Friday) role, initially for four months and paying up to £36,340 per annum. This is a key role as our client looks to shape their complaints...
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Senior Customer Resolutions Officer
2 weeks ago
Dartford, United Kingdom Moat Homes Full timeSenior Customer Resolutions Officer Hours: 35 hours per week Monday-Friday Salary: £37,681 to £47,101 per annum plus £2,329 car allowance (salary offered dependent on experience) Contract: Permanent Location: Dartford / Agile Interviews: Thursday 18 September 2025 We’re excited to be recruiting a Senior Customer Resolutions Officer to join our team and...