Retail Sales Assistant

18 hours ago


West Yorkshire, United Kingdom eurochange Full time

Overview Join to apply for the Retail Sales Assistant role at eurochange. This role provides an excellent opportunity to work in a customer‑focused environment, delivering friendly and professional service while learning to handle foreign exchange transactions. Base Pay and Working Hours Hours: 22 hours per week, 9‑month fixed‑term contract (maternity cover) Location: Trinity Walk Shopping Centre, Wakefield, WF1 1QN Shift Pattern: Monday–Sunday shifts based Why Join #Teameurochange? At eurochange, we’re all about people – and that includes you We’re a dedicated and proactive team, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts. We believe in hard work that makes an impact and innovates, and while we take the legalities of our service seriously, we love to have fun along the way. Responsibilities Deliver outstanding, friendly service that turns first‑time customers into loyal fans Build genuine rapport with each customer to understand their travel plans, needs, and concerns Use your knowledge and enthusiasm to recommend the best products and services for every customer Engage in conversational selling to match products to customers’ needs in a natural and supportive way Share trusted advice on exchange rates, currency options, and how to get the most value for their money Accurately process transactions while ensuring full compliance with financial regulations Keep your bureau secure, presentable, and welcoming at all times Promote additional products and services to enhance each customer’s journey and simplify their travel experience Take ownership when your manager is away, keeping the bureau running smoothly Support new colleagues during onboarding and share your knowledge with the team Be flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed Stand‑Out Qualities At least 1 year of experience in retail sales, cash handling, and customer service Confident, friendly, and positive attitude – you make customers feel welcome and valued Strong communication skills, with the ability to build rapport and trust quickly High levels of accuracy and attention to detail when handling transactions A natural flair for selling and exceeding customer expectations Flexibility to adapt, work independently, and travel to nearby locations if required. Perks Colleague rate on travel money 28 days holiday (inclusive of bank holidays) Access to our Retail Incentive & Bonus schemes High street discounts Free 24/7 virtual GP service for you and your family Cycle to Work scheme Employee wellbeing & financial support through Retail Trust Employee assistance programme Wagestream – access to flexible pay – get your earned wages when you need it Recognition awards for outstanding service Additional holiday entitlement after 1 year Life assurance and more Seniority Level Entry level Employment Type Part‑time Job Function Sales and Business Development (Retail) Ready to join a team that’s passionate about making foreign exchange better, simpler, and more convenient for every customer? Apply today and start your journey with #Teameurochange #J-18808-Ljbffr


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