Technical Business Analyst

Job Title Technical Business Analyst Salary £37,000 - £43,000 Location Folkestone, Hybrid (office 1‑2 times per week) Company Overview At Saga, we’re looking for a Technical Business Analyst to join our Enterprise Application Development team. Your initial projects will include working across our high‑profile Insurance transition and being integral in new partnership development in our Money business. You’ll progress your career within an integral part of Saga’s Technology Community, focusing on understanding the needs of the organisation and developing technical business requirements across all of Saga’s businesses. Benefits 25 days holiday + bank holidays Option to purchase additional leave – 5 extra days Company performance‑related annual bonus – up to 5% Life assurance policy on joining us, 4 × salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Responsibilities As a Technical Business Analyst you will assist with project definition, translating business requirements into technical specifications. Function as an interface for technical delivery both internally and with 3rd‑party partners and service providers Support multidisciplinary teams in designing, developing, documenting, testing and delivering solution designs Document designs & requirements needed to institute proposed updates Facilitate data‑mapping workshops and document future state data architecture Work alongside technical teams to ensure proposed solutions are achievable and fully documented Proactive stakeholder engagement Collaborate with developers and subject‑matter experts to establish the technical vision and analyse trade‑offs between usability and performance needs Assist with review of test scripts to ensure that all functional requirements are being tested Assist with defect triage Drive and challenge business units on their assumptions of how they will successfully execute their plans Adhere to company and departmental standards and recommend improvements where appropriate Engage and input into architectural strategy, governance and policy Qualifications The ideal candidate will have: Data mapping and ETL processes experience Web services design Creating/running SQL queries Basic exposure to programming Understanding of business process modelling, RAD (Role Activity Diagrams) and UML modelling Ability to critically evaluate information gathered from multiple sources, decompose high‑level information into detail, build up detail from low‑level information and determine the true underlying requirements Elicit requirements using techniques such as site visits, interviews, research, observation, document analysis, workshops, surveys, use‑cases, scenarios, business analysis, task and workflow Ability to create and deliver clear presentations and facilitate workshops to gain agreement on requirements and solutions Understanding of change management Demonstrated experience (both technical and business centric) of application solutions We are open to analysts with experience across any industry; multi‑industry experience will be an advantage when navigating Saga’s portfolio of business units. Values Saga values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special. Company Over the past 70 years we have become the UK’s specialist provider of products and services to people aged over 50. We’re one of the most recognised and trusted brands among UK consumers in this demographic. Our product portfolio includes cruises, holidays, insurance, personal finance products and Saga Magazine. We aim to be the most‑trusted brand for older people in the UK. We are committed to an inclusive culture where all colleagues can be their best. Saga has been ranked 6th in the UK’s Best Employers 2025. Recruitment Saga will not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Contact Contact Details: Saga PlcTel: 000 000 0000Contact: Kirsty Harris‑TuckeyEmail: VP88CCDE76.567@vacancyposter.com #J-18808-Ljbffr