Airport Customer Service Agent

7 days ago

Rochester, United Kingdom Unifi Aviation, LLC Full time

Requirements and Description Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely. We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you. Job Summary Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check‑in including boarding, baggage services, reservations, and any other queries or complaints. Flight Privileges Offered after 30 days for employees and eligible family members Weekly Pay and Benefits Full time starts at 30 hours per week. Paid time off (for full‑time employees). Comprehensive Medical, Dental and Vision Insurance (for full‑time employees). 401(k) for all employees. Exclusive discounts and additional wellness programs. Job Duties Assist passengers with a friendly welcome through arrival and check‑in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance. Handle all aspects of ticketing and check‑in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems. Direct passengers through Customs, Immigration, and quarantine. Assist ramp agents to ensure that wheelchairs, strollers, and gate‑checked bags are made available for loading upon departure and delivery to passengers upon arrival. Push wheelchairs with passengers through all areas of the airport. Adhere to all safety procedures and policies. Perform other related duties as assigned within the appropriate skill, experience and capabilities expected for this position. Qualifications High School diploma or GED. Must be at least 18 years of age. Must be able to obtain credentials required as per airport or state or customs requirements. Physical requirements: Must be able to constantly lift up to 70 lbs and more, push, pull, walk, stand, reach above shoulder, step, squat, kneel, bend, reach out, grasp; and frequently climb and crawl. Working conditions: Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime. Must be able and open to work in outside weather conditions which may include severe seasonal elements. Equal Opportunity Statement Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status. #J-18808-Ljbffr

  • Customer Service Agent

    7 days ago

    Rochester, United Kingdom Roaring Success Full time

    We are actively looking for a Customer Service to join our vastly growing sales & marketing business. Roaring Success is a Sales & Marketing Business who specialises in selling different products on behalf of different brands. Our culture is to create a fun and energetic vibe around the office with motivation to earn as high as you possibly can! Due to an...

  • Customer Service Advisor

    2 weeks ago

    Rochester, United Kingdom Huntress Full time

    **Customer Service Advisor** **£20-23,000 per annum** **Medway** Our client is looking for someone to join their busy customer service team based in Medway. They are looking for someone with customer service experience and good computer literacy skills. **Responsibilities include**: - Delivering excellent customer service at all times via all channels,...

  • Customer Service Advisor

    7 days ago

    Rochester, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

    Every exceptional customer moment begins with our peopleAre you passionate about customer service?Here at TFG London, Customer Care is at the heart of what we do!We are looking for a Customer Care Advisor to join us, providing 5* service to all of our customers. This is a temporary, full-time, hybrid role with a mixture of working from home and working in...

  • Customer Service Advisor

    2 weeks ago

    Rochester, United Kingdom Netbox Digital Ltd Full time

    Customer Service Advisor **Salary**: £21,255- £25,000 + £300 bonus each month Location Rochester Hours: Monday - Friday 9-5pm Are you looking to build a career in the financial services industry? Are you a superstar with delivering excellent customer service? Are you looking to develop your career into manager? My well established financial services...

  • Customer Service Administrator

    3 days ago

    Rochester, United Kingdom Kingdom People Full time

    We are currently looking for a Customer Service Administrator based in Rochester for a full time, temp-perm role. There will be an interview process so although it states temp-perm, at the end of the interview process if successful the job is yours at the end! Hours: Monday to Thursday: 8:30am – 4:30pm Friday: 8:30am – 3:30pm About the Role As a...

  • Customer Services Apprentice

    23 hours ago

    Rochester, United Kingdom veetee Full time

    Rochester, Kent | Apprenticeships Reporting To: Logistics Manager We have an exciting opportunity for a new apprentice to join our Customer Services team to support with the day to day responsibilities of the department. This is great opportunity to start your career in Customer Services as you will learn valuable business skills whilst working towards a...

  • Customer Service Coordinator

    2 weeks ago

    Rochester, United Kingdom Medequip Assistive Technology Ltd Full time

    **Customer Services Coordinator** **Rochester** **Hours**:20 hours per week** **Salary**:£12.27 per hour** This is an incredible opportunity to work for a forward-thinking community equipment services provider, who’ll support you to be the best you can be in your chosen field! Join us as our new Customer Services Coordinatorat Medequip Assistive...

  • Customer Service Advisor

    2 weeks ago

    Rochester, United Kingdom BBA Remanufacturing Ltd Full time

    **Customer Service Advisor** **What?** BBA Remanufacturing Ltd is a fast moving remanufacturer of electronic automotive parts, we are market leaders. Due to a restructure we are looking for energetic self starters to boost our growing sales team. This is the perfect challenge for a performance based entrepreneurial individual to enjoy success in a...

  • Customer Service Advisor

    3 days ago

    Rochester, United Kingdom BBA Remanufacturing Ltd Full time

    **Customer Service Advisor** **What?** BBA Remanufacturing Ltd is a fast moving remanufacturer of electronic automotive parts, we are market leaders. Due to a restructure we are looking for energetic self starters to boost our growing sales team. This is the perfect challenge for a performance based entrepreneurial individual to enjoy success in a...

  • Customer Service Representative

    3 days ago

    Rochester, United Kingdom CSP Ltd Full time

    **Overview** **Duties** - Processing client orders accurately and efficiently - General administrative duties, to include managing individual and shared inboxes and providing relevant Excel reports and spreadsheets - Provide support in resolving client issues - Provide support to team members and department manager - Communicate effectively to both clients...