Credit Risk Assurance Manager

We are Creditspring, a new way of borrowing that focuses on its members and provides them with safe and efficient short-term financial products. We’re a fast-growing FCA-regulated consumer credit company. Our mission is to improve the financial stability and resilience of our members by offering products, partnerships and educational content, with the goal of steering them away from high-cost, unregulated credit options. About the Role The Credit Risk Manager plays a key role within the Second Line of Defence, providing oversight of the organisation’s consumer credit portfolio. The role is responsible for ensuring that credit risk practices are robust, compliant, and aligned with the company’s risk appetite, regulatory expectations and commitment to sustainable, ethical lending. Responsibilities Independent Oversight & Challenge: Provide second line oversight of credit risk strategies, policies, and decisions made by the First Line. Challenge key assumptions, model outputs, and decision‑making frameworks used in lending. Portfolio & Policy Oversight: Monitor performance of products and ensure the risk‑return balance is in line with agreed thresholds. Review credit risk policies and assess effectiveness of controls. Risk Appetite Framework: Support the definition, implementation, and monitoring of our credit risk appetite. Conduct reviews against internal thresholds and raise concerns on emerging risks or threshold breaches. Model Governance: Review and challenge credit risk models (scorecards, affordability, decision engines, IFRS 9), in collaboration with Underwriting, Data Science, Finance, and Risk teams. Regulatory Compliance: Ensure credit risk frameworks, policies, and decisions are in line with UK regulatory standards (e.g. FCA Handbook, Consumer Duty), and prepare for any engagement with regulatory bodies. Assurance & Deep Dives: Conduct thematic risk reviews and credit portfolio assurance work to identify gaps in controls, data quality, or decisioning logic. Reporting & Governance: Provide independent risk reporting to senior management, the Credit Risk Committee, and the Board. Contribute to regulatory submissions and internal/external audit preparations. Stakeholder Engagement: Collaborate closely with Underwriting, Finance, Product, Compliance, Data, and Engineering teams. Build strong relationships across the business while maintaining appropriate independence. What You'll Need To Succeed 5+ years in credit risk management, including significant time in a second line or independent oversight role. Prior experience in a consumer lending challenger bank or digital lender. Strong understanding of the consumer credit lifecycle - acquisition, account management, collections, recoveries. Familiarity with the UK regulatory environment including FCA rules, Consumer Duty, and IFRS 9. Strong understanding of credit risk metrics (PD, LGD, EAD) and financial modelling. Experience overseeing or challenging statistical credit risk models, including scorecards and affordability assessments. Comfortable working with data – ability to interpret MI, dashboards, and model outputs. Strong proficiency in SQL for querying and analysing large datasets; experience with Python or similar is a plus. Advanced Excel skills, including expertise in complex formulas, pivot tables, and data analysis tools. A strong foundation in probability and statistics, including experience with A/B testing and advanced analytical methods. In‑depth knowledge of UK bureau data (e.g., Experian, Equifax, TransUnion) and familiarity with fraud detection techniques, alternative data sources, and collections solutions. Strong written and verbal communication; able to challenge constructively and influence across levels. Benefits & Perks Hybrid flexible working Annual training budget to advance skills Growth shares Bupa Private Medical Insurance Awesome health and wellbeing initiatives Please note that the People Team is contactable only via people@creditspring.co. Unsolicited emails to other team members will not be actioned. #J-18808-Ljbffr