Payment Investigation Specialist
2 weeks ago
The Payment Investigations Specialist will be the primary point of contact for all cross border payment-related queries. This role involves investigating and resolving issues related to cross border payments that have either left our ecosystem or are incoming. The specialist will ensure timely and accurate resolution while maintaining high service standards. Responsibilities Act as the escalation point for cross border payment-related queries across the organization. Investigate and resolve cross border payment issues, ensuring compliance with internal policies and external regulations. Communicate effectively with internal teams, clients, partners, and suppliers to resolve inquiries. Monitor and track cross border payment issues to ensure timely resolution. Document all investigation processes and outcomes for future reference. Collaborate with other departments to improve payment processes and reduce the occurrence of issues. Provide training and support to team members on payment investigation procedures. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Qualifications Minimum of 6 months of work experience or a Bachelor's Degree 2 or more years of work experience Bachelor's degree in Finance, Business, or a related field Proven experience in a similar role within the financial services industry Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work under pressure and manage multiple tasks simultaneously Familiarity with ISO 20022 messaging standards is a plus Proficiency in relevant software and tools Experience with payment processing systems Knowledge of international payment regulations Previous exposure to customer service roles Key Competencies Attention to Detail Analytical Thinking Problem‑Solving Time Management Communication Team Collaboration About Visa Visa is a world leader in payments and technology, with over 259 billion payment transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. #J-18808-Ljbffr
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Payment Investigation Specialist
1 week ago
Cardiff, United Kingdom Tink Full timeCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
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Payment Investigation Specialist
1 week ago
Cardiff, United Kingdom Visa Full timeThe Payment Investigations Specialist will be the primary point of contact for all cross border payment-related queries. This role involves investigating and resolving issues related to cross border payments that have either left our ecosystem or are incoming. The specialist will ensure timely and accurate resolution while maintaining high service...
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Cross-Border Payments Investigator
2 weeks ago
Cardiff, United Kingdom Visa Full timeA leading payment technology company is seeking a Payment Investigations Specialist for its Cardiff office. This hybrid role requires strong analytical and problem-solving skills to investigate and resolve cross border payment issues. Candidates should have at least 2 years of experience in a related field along with a Bachelor's degree. Excellent...
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Cross-Border Payments Investigator
1 week ago
Cardiff, United Kingdom Tink Full timeA leading financial technology company in Cardiff is seeking a Payment Investigations Specialist to serve as the main contact for cross-border payment queries. The role involves resolving payment issues, ensuring compliance, and collaborating across teams. Candidates should have analytical skills and a Bachelor's degree in Finance or Business. This hybrid...
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Payments Specialist
3 weeks ago
Cardiff, United Kingdom Morwell Talent Solutions Careers Full timeMrwell Talent Solutions is delighted to be recruiting on behalf of a well-known Financial Services organisation in Cardiff Bay in their search for an experienced Banking & Payments Specialist to join their finance team.This is a key position responsible for managing all aspects of banking and payment processes within the business. The role plays a crucial...
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Payments Specialist
3 weeks ago
Cardiff, United Kingdom Morwell Talent Solutions Full timeJob DescriptionMrwell Talent Solutions is delighted to be recruiting on behalf of a well-known Financial Services organisation in Cardiff Bay in their search for an experienced Banking & Payments Specialist to join their finance team.This is a key position responsible for managing all aspects of banking and payment processes within the business. The role...
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Payments Specialist
7 days ago
Cardiff, United Kingdom Morwell Talent Solutions Full timeMrwell Talent Solutions is delighted to be recruiting on behalf of a well-known Financial Services organisation in Cardiff Bay in their search for an experienced Banking & Payments Specialist to join their finance team. xsabvtc Considering making an application for this job Check all the details in this job description, and then click on Apply.This is a key...
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Payments Specialist
2 weeks ago
Cardiff, United Kingdom Morwell Talent Solutions Full timeMrwell Talent Solutions is delighted to be recruiting on behalf of a well-known Financial Services organisation in Cardiff Bay in their search for an experienced Banking & Payments Specialist to join their finance team. xsabvtc Considering making an application for this job Check all the details in this job description, and then click on Apply.This is a key...
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Payment Operations Specialist
1 week ago
Cardiff, United Kingdom Visa Inc. Full timeResponsibilities:Execute high volume payment processing tasks across multiple systems including Faster Payments, SWIFT, ACH and global real-time payment schemes, ensuring all payment completed efficiently within SLAs.Allocating and classifying incoming client funds accurately and on time ensuring the best client experience.Conduct payment investigations and...
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Payment Operations Specialist
1 week ago
Cardiff, United Kingdom Visa Full timeThis role is part of our 24/7 Payment Operations Team in Cardiff working a 5 day shift either Tuesday to Saturday or Sunday to Thursday 9am - 5pm.Execute high volume payment processing tasks across multiple systems including Faster Payments SWIFT ACH and global real-time payment schemes ensuring all payment completed efficiently within SLAs.Allocating and...
