UIUX Designer

Job Details Reference: DD252141_044 Vacancy: 1 Job title: UIUX Designer Location: Leicester/ Client Location Salary: GBP 44000 to GBP 55000 per annum Published Date: 04 November 2025 Closing Date: 03 December 2025 Responsibilities Lead discovery workshops to capture user needs, journeys, and pain points across customer, field, and back-office experiences. Conduct user research, persona definition, and empathy mapping tailored to Utilities-specific processes (e.g., asset management, service requests, and field operations). Develop user flows, journey maps, wireframes, and interactive prototypes to visualise and refine design concepts. Validate design decisions through usability testing, stakeholder feedback, and iterative design cycles. Create high-fidelity UI designs aligned with the Salesforce Lightning Design System (SLDS) and corporate brand guidelines. Define and maintain reusable design components and patterns, ensuring consistency across Sales, Service, Field Service, and Experience Cloud applications. Collaborate with technical teams to ensure feasibility, design fidelity, and precise handoff using tools such as Figma or Adobe XD. Partner with Product Owners and Business Analysts to translate functional requirements into user-centric design artefacts. Work closely with Solution and Technical Architects to ensure design alignment with the overall platform architecture and scalability standards. Participate in Agile ceremonies including sprint planning, design reviews, and retrospectives. Present design concepts, rationale, and usability findings to both business and IT stakeholders. Champion accessibility, responsiveness, and mobile-first design principles across all Salesforce user interfaces. Ensure compliance with WCAG accessibility standards and Salesforce UX best practices to deliver inclusive and effective experiences for all users. Qualifications Bachelor’s or Master’s degree in Design, Human-Computer Interaction (HCI), Cognitive Science, or related field. Salesforce UX or UI certification is a plus. Prior experience in large-scale digital transformation programmes within energy or utilities sectors preferred. Proven experience as a UX/UI Designer within Salesforce multi-cloud programmes (Sales Cloud, Service Cloud, Field Service, and Experience Cloud). Demonstrated understanding of Utilities business processes, particularly field operations, asset management, and customer service workflows. Deep familiarity with Salesforce Lightning Design System (SLDS) and Salesforce platform design constraints. Strong proficiency in Figma, Adobe XD, or equivalent design and prototyping tools. User research artefacts such as detailed personas, empathy maps, and journey maps that capture user needs, motivations, and pain points. Well-structured information architecture documents and user flow diagrams to define intuitive navigation and interaction pathways. Wireframes and interactive prototypes to visualize and iterate on proposed user experiences before development. Design specifications fully aligned with Salesforce Lightning Design System (SLDS) standards to ensure consistency and scalability. Thorough accessibility and usability testing reports documenting findings, recommendations, and design improvements. Final UI design assets prepared for seamless handoff to development teams, ensuring design accuracy and implementation quality. Other Key Skills Good analytical and Problem-solving skills Good communication skills A thorough approach and Self starter Focus on quality and delivery Working together in teams. Leadership and effective decision making. Flexible Attitude Excellent customer service #J-18808-Ljbffr