Senior AV Engineer- Residential

2 weeks ago

City Of London, United Kingdom Prospero Integrated Full time

About Us We are a leading provider of high‑end residential AV solutions, dedicated to delivering cutting‑edge technology. With a passion for innovation and a focus on quality, we work on a range of bespoke smart home projects, providing seamless and immersive AV experiences. We Are Hiring: Senior Residential AV Engineer If you have a track record of working on high‑end residential AV systems, are solutions‑driven, and have a keen eye for detail, we’d love to hear from you. Key Responsibilities Oversee and participate in the installation of residential AV systems, including TV mounting, speaker placement, and system wiring. Ensure systems are fully tested and optimised to deliver exceptional performance. Develop and implement Control4, Lutron QSX, and Crestron Home solutions for both new build and retrofit projects, ensuring smooth, reliable control of lighting, climate, audio/video, and security systems. Configure and troubleshoot advanced data networks to support AV, home automation, and streaming solutions, ensuring robust and secure system connectivity. Provide on‑site and remote technical support to clients, diagnosing and resolving issues in a timely and professional manner. Act as a senior technical resource, mentoring junior engineers, and leading by example in both technical proficiency and customer service. Build strong relationships with clients by delivering exceptional customer service, managing expectations, and offering technical guidance. Skills & Experience Required Minimum of 5 years’ experience in residential AV installation, programming, and commissioning, with specific expertise in Control4, Lutron QSX, and Crestron Home systems. Strong understanding of data networks, including IP addressing, router and switch configuration, and wireless network optimisation for AV systems. Deep knowledge of AV technologies, including audio/video distribution, control systems, automation, and integration with third‑party systems. Expertise in programming and customising Control4, Lutron QSX, and Crestron Home systems for residential environments. Familiarity with related programming languages (e.g., Lua, Python) is a plus. Strong diagnostic and troubleshooting skills for both hardware and software‑related issues. Excellent communication skills with the ability to explain technical concepts to clients and offer tailored solutions. Customer‑focused approach. Desirable Qualifications Relevant industry certifications such as Control4, Crestron, Lutron, or networking certifications (e.g., CompTIA Network+, Cisco CCNA). Knowledge of home security, surveillance, and networking protocols (e.g., VPN, VLAN, and firewalls) for integrated AV setups. #J-18808-Ljbffr

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