Health Advisor

# Health Advisor - Derby - Part Time Late## Job IntroductionEmbark on a rewarding career with DHU, where your dedication to supporting patients makes a real difference and helps deliver the highest level of care every day.**Contract Type:**Part Time with a range of hours available 30 hours, 24 hours or 20 hours per week from 16:00pm - 12:00am**Salary: •Training and daytime shifts: £12.31 per hour •Evenings and night shifts: £16 per hour •Weekend shifts: £17.84 per hour****Location: Pride Park, Derby****What your typical day looks like:*** Serving as the initial contact for the public regarding urgent healthcare concerns.* Assessing patients using NHS Pathways to direct them to the most suitable care.* Effectively managing instructions and inquiries from surgery staff, clinicians, and external agencies following up with appropriate actions and responses.* Impactfully contributing to patients’ well-being.* Offering general comfort and being a source of solace. **To be a successful Health Advisor, you’ll need:*** Motivation, passion, positivity, resilience, and determination to provide outstanding patient care.* Excellent listening and communication skills, supported by IT and keyboard skills.* A desire to engage with the public at their time of need coupled with a strong telephone manner.* The capability to perform efficiently and accurately under pressure, whilst maintaining a compassionate and professional demeanor.* Please note - you need to be over 18 years of age to be suitable for this role.**What DHU can offer you:** **Comprehensive Training:** Successful candidates will undergo four weeks of full-time training, led by a team of dedicated trainers followed by three weeks of supported practice. You`ll be trained on NHS Pathways systems, a recognisable licence that you`ll receive on completion of training. Further details will be provided during the interview process. Note: No medical background is required. **Generous annual leave entitlement:** Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. **Employee benefits:** As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your well-being. **Health Cash Plan:** After six months with us, you'll enjoy 24/7 GP access for you and your family. You'll also receive a free Level 1 Health Cash Plan from the Personal Group, covering dental, optical, and therapy costs to support your health and well-being whenever you need it.**Access to the DHU Hub:**Offering exclusive shopping and entertainment discounts, well-being resources, a health portal, and our enhanced Employee Assistance Programme.**NHS Pension Scheme:****Car Lease Scheme:** DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car.**Cycle to Work Scheme:** In partnership with Halfords, this salary sacrifice scheme lets you spread the cost of a brand-new bike interest-free through your salary, making your commute healthier, greener, and more affordable.**Enhanced Maternity/Paternity Leave:** We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy.**Referral Programme:**Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme.**Birthday Leave Guarantee:** Birthday leave isn't compulsory; it's entirely up to you We can’t always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make**Free Parking:** We know how expensive public parking can be Most of our sites offer free, secure parking for your vehicles.**We understand that digital applications may not be suitable for everyone. If you need to apply in a way that better meets your needs, please contact us, and we will gladly provide a format that works for you. For more information about our recruitment process,****or reach out to our Talent Acquisition team at @ ******DHUTalentAcquisition@DHUHealthCare.nhs.uk**********At DHU Healthcare, we take pride in our diversity and foster an environment where every person feels valued, respected, and empowered to bring their authentic selves to work, free from discrimination or bias. We warmly welcome applications from all individuals, reflecting the rich diversity of the communities we serve. To read more about our Equity, Diversity and Inclusion pledge and see the progress we have made, please**.**We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, Cadet Force Adult Volunteers, and military spouses/partners. We value the unique skills and contributions you bring and strive to create a workplace where you can thrive.****#IND2****NHS 111 Health Advisor -** **Join our team of NHS 111 Health Advisors at the forefront of providing essential support to those in need.**### Health Advisor - Derby - Part Time Late* **Salary** Evenings: 30% enhancement, Weekends: 45% enhancement* **Frequency** Annual* **Job Reference** dhuhealthcare/TP/102/743* **Contract Type** Part Time* **Closing Date** 19 December, 2025* **Job Category** 111 Health Advisor* **Business Unit** NHS 111* **Location** Orbis 1 DHU Healthcare, Riverside Road, Derby, , United Kingdom* **Posted on** 22 August, 2025
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