Reception Manager

2 weeks ago

City of Westminster, United Kingdom PPHE Hotel Group Full time

Location: Park Plaza Victoria London, United Kingdom Department: Front Office Job Level: Management Job Type: Full Time Hours per week: 40 Job Reference: req14530 Date Posted: 25 November Salary: Highly competitive with great benefits Reception Manager At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 299 guestrooms Park Plaza Victoria London Hotel, you will do more than just welcome our guests. As our Reception Manager you will be responsible to assist the Front Office Manager in all Front Office duties. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can‑do approach who leads from the front to ensure the Reception Team delivers a memorable experience for every guest. As a Reception Manager you will receive: Salary: competitive plus great benefits Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service Two free meals per day including days off if you wish to come in Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750 Vitality at Work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants and cinemas. Free dry cleaning for work uniform Annual staff parties and events Company pension plan & award-winning training We are looking for a Reception Manager who: Has excellent detailed knowledge of Front Office operations Ensures guests' needs are satisfactorily met Plays a hands‑on role leading by example, and takes opportunities to motivate, train and inspire the front‑office team members Is proficient with Microsoft Office and has excellent knowledge of Opera Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care Has previous experience as a Duty Manager, Reception Manager or similar role in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it. #J-18808-Ljbffr

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