Customer Feedback

**Permanent, Full Time** The Customer Feedback Assistant will work with the Customer Feedback team and service across Great Places, to provide support to ensure Great Places provides a fair, transparent, and timely Customer Feedback service to include customer complaints and compliments. Working as part of a busy, dedicated team handling customer feedback...

Customer Feedback Team LeaderLocation: Didsbury, ManchesterSalary: £39,249Working closely with the Customer Feedback Manager and Head of Customer Voice, our Customer Feedback Team Leader will help deliver a compliant, effective, and robust customer feedback service aligned with the Housing Ombudsman’s Complaint Handling Code. You will manage a team...

Job Advert **Customer Feedback Co-ordinator** You’ll act as the main contact for customers wishing to pass on feedback and will oversee, record, investigate and respond to complaint cases received by the Group. The role involves liaising between the customer and service teams, ensuring that all customers are treated fairly and the appropriate remedies...

Customer Feedback Co-ordinatorYou’ll act as the main contact for customers wishing to pass on feedback and will oversee, record, investigate and respond to complaint cases received by the Group. The role involves liaising between the customer and service teams, ensuring that all customers are treated fairly and the appropriate remedies and resolutions are...

**Customer Feedback Team Leader** Working closely with the Customer Feedback Manager and Head of Customer Voice, our Customer Feedback Team Leader will help deliver a compliant, effective, and robust customer feedback service aligned with the Housing Ombudsman’s Complaint Handling Code. You will manage a team responsible for triaging, logging, and...

Customer Feedback Team LeaderLocation: Didsbury, ManchesterSalary: £39,249Working closely with the Customer Feedback Manager and Head of Customer Voice, our Customer Feedback Team Leader will help deliver a compliant, effective, and robust customer feedback service aligned with the Housing Ombudsman's Complaint Handling Code. You will manage a team...

We are currently looking for someone who is very customer oriented to join the Customer Feedback Team which is part of our wider Customer Experience team. The role is offered on a full time (35 hours per week), permanent basis. As an organisation it is imperative to us that we engage with our customers in a professional and consistent manner to ensure that...

Customer Feedback Team LeaderWorking closely with the Customer Feedback Manager and Head of Customer Voice, our Customer Feedback Team Leader will help deliver a compliant, effective, and robust customer feedback service aligned with the Housing Ombudsman's Complaint Handling Code. You will manage a team responsible for triaging, logging, and overseeing all...

**About The Company**: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers...

**About The Company**: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers...