Regional Account Manager

2 weeks ago


London, Greater London, United Kingdom Hilti (Canada) Corporation Full time
What's the role?

Our Regional Account Manager's are the face of Hilti, being present on site with customers, understanding, learning and conducting meaningful and constructive interactions every day where it matters most.

As a Regional Account Manager, you will be tasked with developing and looking after some of our largest construction key accounts across the GB region, accelerating growth and demonstrating success. You will ensure all services, products and solutions are presented thoughtfully and intentionally.

As a Regional Account Manager you will use a consultative approach based on value selling and also direct sales techniques, possessing the confidence to demonstrate why we are a partner of choice. You will be encouraged to implement your creativity and knowledge to bring forward solutions that really work for our clients through engaging, building and maintaining the trust and reliability that the Hilti brand is known for.

As Regional Account Manager you will become a trusted advisor and conduct direct sales into the construction industry, you will understand and be able to offer the full suite of Hilti products and demonstrate to the industry the added value of continuous engagement, and by understanding need and pain points you will be able to work with our clients to constructively manage objections through communication and demonstrations.

What does the role involve?

Ours is a model of professional consultative selling, and it's a hands-on job. You will be rolling up your sleeves to demonstrate some of the most pioneering products and solutions in the industry, along with comprehensive services and after-care that comes with the Hilti name. Far from traditional cold calling, you will be fostering and nurturing relationships, developing contacts on site through warm approaches and demonstrating the most innovative and cost-efficient solutions for their needs.

As a Regional Account Manager no two days will be the same however you can typically expect daily duties relating to the following expectations:

  • Sales and Business Development: Nurturing key accounts ensuring that the full suite of Hilti's services and products are presented. Identifying and pursuing new business opportunities and achieving sales targets - You will develop sales opportunities for both existing product range, whilst promoting digital adoption and industry innovation - To stay close to the action you would be required to monitor industry developments.
  • Customer Relationship Management: Building and maintaining strong relationships with clients, understanding their needs, and providing tailored solutions through possible engineered solutions.
  • Technical Expertise: Offering in-depth knowledge of Hilti products and services, advising on their application, and ensuring optimal use in projects.
  • Data Collection and Management: Be responsible for the operational, organisational and strategic management of your sales area, fully utilizing the top-in-class CRM system, Salesforce.
  • Time Management: You'll be managing your own time – your vehicle is your office and you'll be responsible for setting your own diary to ensure you're visiting your customers when they need you, so you need to be a self-starter who is comfortable working autonomously. You'll be part of a supportive, field-based regional team who are only a phone call away, but you'll be working by yourself on the whole, so you need to be comfortable with building relationships remotely and motivating yourself.
What you need is:
  • Sales Experience: Demonstrable success in B2B sales – ideally in Construction.
  • Solution-oriented approach: You have the ability to uncover customers' pain points and needs in order to provide our best-suited solutions.
  • You share our values: Commitment, teamwork, courage and integrity.
  • Resilience and adaptability: You will be comfortable to meet all levels of customer from a site operator to managing director.
  • Drive: A motivated approach to achieving success and overcoming challenges.
  • Curiosity: You have a passion to learn, develop and grow.
  • Organizational skills: You are excellent at managing your time and priorities, and can easily work autonomously.
  • A full, clean, manual UK driving license to visit our customers on site 5 days a week, Monday to Friday – Essential.
Who should apply?

We have an excellent mix of people and some of our best Regional Account Managers developed their skills and knowledge at Hilti. If you have a strong desire to succeed and drive to exceed customer expectations then that's what we are looking for. If you share our values, Commitment, Teamwork, Courage and Integrity and want to do the best for your customers then we would like to hear from you.

What do we offer?

At Hilti we have a passionate and inclusive global team and a caring and performance-driven culture. This means you are part of something special – a place where you can grow, surrounded by colleagues who support you and safe in the knowledge your results will be recognised and rewarded.

In addition to a competitive base salary and uncapped bonus potential, we offer a comprehensive benefits package and other perks, including:

  • Extensive onboarding & training process and companywide events in Manchester.
  • Company vehicle and a fuel/charging card.
  • Company laptop and mobile phone.
  • Incentives for best performers such as trips to places like New York City, Milan, and Miami.
  • 33.5 days' holiday (inc. Bank Holidays) with opportunity to buy additional days.
  • Private healthcare, life insurance and wellbeing support.
  • 6% pension contribution.
  • £2,000 reward for referring a successful candidate to Hilti.
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