Junior Telematics Engineer

Are you a tech enthusiast with a passion for hardware and a flair for solving problems? If so, we have just the job for you We are looking for a field-based Junior Telematics Engineer to provide continued support to our growing and established customer base within Guildford and the surrounding areas.

With full training provided, you will work closely with a talented team of engineers, gaining hands-on experience and developing skills that will set you up for success. This is a field-based role, providing continued support to our customers. You will support the wider team to ensure the Microlise product portfolio is fully integrated into our customer's assets; the installation, service and support of our product suite and peripherals both in the UK and overseas.

You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your new role.

Are you passionate about auto electrics looking for a new opportunity and challenge? Do you dream of working in a fast-paced, innovative environment where your skills will make a real impact? How about the opportunity to join a market leading telematics company, that works with many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos… To name a few Don't hesitate, get your application in now

A Day in the Life of…

Don't just take our word for it, read Jack's story which gives a glimpse into the training, typical day and highlights being an Engineer at Microlise. You can read Jack's blog via the link here

What will you be doing?

• Ensure Microlise product portfolio is fully integrated into our customer's assets.
• Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite.
• Completing survey visits and identifying suitable solutions.
• Completing QA (quality assurance) visits on Microlise products and peripherals in customer assets.
• Inventory management.
• Responsible for the upkeep and safety of your vehicle and all provided tools/equipment.
• Liaise with customers at all levels.
• Provide support to your peers and contractor resource where required.
• Ensure administration is concise, accurate and professional.
• Adhere to all internal processes and procedures.
• Report on statistical information when required.

What are we looking for?

• Natural passion and enthusiasm with an interest in auto electrics/vehicle maintenance, or similar.
• Full UK Driving Licence.
• Experience of working to Service Level Agreements and Operational Schedules.
• Understanding of vehicle wiring diagrams and ability to interpret these.
• Evidence of strong customer service skills with a professional approach.
• Good interpersonal and communication skills, with the ability to adjust style to relevant audiences.
• Be able to work autonomously, solve problems independently and adhere to agreed processes.
• Take pride in what you do ensuring quality and accuracy.
• Valid Passport for travel.

Working Pattern

This is a field-based role working remotely on our customer sites. Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage, and upon application you will be provided with an example of a typical rota.

What's in it for you?

• Full support and training to ensure you are well equipped to succeed in your role.
• Company vehicle, shift allowance, laptop, mobile phone and tools provided.
• Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more.
• 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of services.
• Life Assurance, 4 times your annual salary.
• Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway.
• Invested in employee health and well-being with over 20 mental health first aiders in the business.
• Employee Assistance Programmes.
• Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives.
• Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success.
• Best Workplace in the UK for Development, Technology, Wellbeing and Women.

Recruitment Process

For successful candidates, interviews will take place whilst the advert is still live; so don't delay getting your application in

Please note: The successful candidate's job title will be Junior Technical Hardware Engineer in line with our organisational structure.

Salary Description: From £28,000, dependent on experience, plus company vehicle.

Exact Location: Millmead House, Guildford, GU2 4BB