Construction Team Leader

5 days ago

Greater London, United Kingdom WTW Full time

We are seeking an experienced and strategic Team Leader to head our North American Construction Liability Broking division. This role is responsible for managing a small team of brokers, driving portfolio growth, and leading innovation in product development. The successful candidate will combine deep sector knowledge with proven leadership skills, market connectivity, and a proactive client-first approach. The Role Line Management & Team Leadership Lead and develop a high-performing team of brokers and account handlers Conduct regular 1 : 1s, performance reviews, and professional development planning Foster a collaborative and accountable team culture aligned with company values Oversee resourcing, workload distribution, and succession planning across the team Placement Management Negotiate and place complex liability insurance programs on behalf of clients In coordination with US colleagues, prepare underwriting submissions for distribution to London insurers Demonstrate good knowledge and understanding of London Market Reform Contracts including quote, binder, and policy review Undertake renewal market presentations / negotiations and make appropriate recommendations Effectively manage placement channels, facilities and markets for the specific client segment Ensure transparency of agency and other commitments made to carriers and clients Ensure compliant processing of contracts as per FCA and contract certainty requirements New Product Development & Innovation Identify market gaps and emerging liability exposures in the construction sector Lead development of innovative solutions Collaborate with underwriters and legal advisors to structure bespoke coverage Champion pilot programs or product testing in collaboration with key clients and carriers Portfolio Management & Growth Drive revenue growth through acquisition of new clients and expansion of existing relationships Monitor and manage team pipeline, renewal retention, and cross-selling opportunities Support strategic tenders and placement of large / complex risks in the London and international markets Track portfolio performance metrics, profitability, and market positioning Client Service and Operations Understand our clients’ business and risk management needs and deliver tailored solutions through exceptional service Develop strong relationships with clients and internal partners Manage changes in client circumstances to ensure that the cover provided matches their needs Where a client’s needs cross over into other WTW specialties, liaise internally to ensure that WTW maintains a consistent approach Understand, apply and explain the business unit policies and procedures Provide technical, industry, and subject matter expertise where required Always operate within the business’s policies and procedures Communicate effectively with clients, markets, and others to maximise service delivery level Develop good knowledge of all internal WTW and industry systems maintaining and ensuring all internal metrics are met #J-18808-Ljbffr

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