Safeguarding PA and Office Manager

An opportunity has arisen within the Think Family Safeguarding Service (TFSS) for a Safeguarding PA and Office Manager. We are looking for a highly skilled Personal Assistant to support the Safeguarding Leadership Team within the Think Family Safeguarding Service with an additional requirement to manage an effective and confidential administrative team. The post holder will be based at Christopher Home, Royal Albert Edward Infirmary, working predominantly from this site but will also support and work across all elements of the service located at other Trust sites. The role includes responsibility for the effective and responsive running of the TFSS Admin Team by providing comprehensive, efficient and high‑quality administrative services. This involves prioritising and organising day-to-day workloads whilst maintaining confidentiality of information throughout the full range of duties involved. Implementation and maintenance of coherent systems/databases to facilitate the management and analysis of safeguarding and children in care processes, using a variety of software programs, are a key requirement of the role. The post holder will liaise with staff within and outside the organisation as appropriate, including all professionals responsible for safeguarding. Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment. Main Duties of the Job Act as Personal Assistant to the Associate Chief Nurse for Safeguarding and Operational Head of Safeguarding, supporting the Named Safeguarding Practitioners within the Think Family Safeguarding Service. Coordinate diaries and act as a key contact for the entire service. Organise internal and external meetings, ensuring the agenda and relevant papers are distributed in a timely manner; produce accurate notes and action logs from meetings and request updates on any actions identified. Manage general office tasks such as ordering equipment and stationery to meet the needs of the service, and provide general administrative support. Line‑manage the Safeguarding Administrative staff. About Us Choose Well – Choose WWL Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values. People at the Heart Listen and Involve Kind and Respectful ONE Team WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. COVID‑19 vaccination remains the best way to protect yourself, your family, your colleagues and our patients from the virus when working in our healthcare settings. While COVID‑19 vaccination is not a condition of employment, we encourage staff to get vaccinated. If you are unvaccinated there is helpful advice and information available by contacting covid‑19.vaccine@wwl.nhs.uk where you can also ask about how to access vaccinations. Details Date posted: 08 December 2025 Pay scheme: Agenda for change Band: 4 Salary: £27,485 to £30,162 a year per annum, pro rata Contract: Permanent Working pattern: Full‑time, Part‑time, Job share, Flexible working, Compressed hours Reference number: 302‑25‑7620254CPR Job locations: Christopher Home, Royal Albert Edward Infirmary; Wigan Lane, Wigan, WN1 2NN Job Description – Responsibilities Act as Personal Assistant for Associate Chief Nurse for Safeguarding and Operational Head of Safeguarding, supporting Named Safeguarding Practitioners. Coordinate diaries, act as key contact for the entire service. Organise internal and external meetings; distribute agendas and relevant papers; produce accurate notes and action logs; follow up on actions. Manage general office duties such as ordering equipment and stationery, and provide general administrative support. Line‑manage Safeguarding Administrative staff. Person Specification – Qualifications Good General Education (e.g. GCSE English and Maths A‑C) or relevant experience. NVQ Typing. RSA II Typewriting, word processing or equivalent (desirable). Person Specification – Experience Experience of working with Microsoft Office packages (Word, Excel, Outlook, Access). Computer literacy. Experience of using Trust IT systems. Experience of working in a busy environment. Experience of working in healthcare (required); experience of using healthcare computer systems (desirable). Person Specification – Skills Excellent verbal and written communication skills. A methodical and organised approach to work. Demonstrated understanding of NHS responsibilities regarding the management of confidential information. Ability to present data and reports. Produce staff rota’s and upload shifts to e‑Roster. Oversee and manage safeguarding training sessions in the Learning Hub. Identify and locate venues for safeguarding training and supervision sessions. Take responsibility and control for arranging and servicing meetings, including formal minute taking, agreeing the agenda with the Safeguarding Named Professionals and timely distribution of relevant papers. Good organisational ability. Work with minimum supervision and on own initiative. Prioritise tasks effectively. Produce letters and documents to a high standard. Think widely, analyse problems and develop solutions (desired). Person Specification – Knowledge Good working knowledge of effective office systems, including robust filing systems, manual and electronic. Good working knowledge of databases/inputting data. Demonstrated understanding of NHS responsibilities regarding the management of confidential information. Person Specification – Additional Essential Work in an equal‑opportunity environment. Respond quickly and effectively to an unpredictable workload within a highly stressful environment. Reliability. Willingness and ability to travel to meet the requirements of the role; able to travel independently across the Trust. Flexible working to meet the needs of the service. Person Specification – Desirable Flexible and motivated team player approach. Experience of cascading information. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions. Employer Details Employer name: Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Address: Christopher Home, Royal Albert Edward Infirmary, Wigan Lane, Wigan, WN1 2NN Website: http://www.wwl.nhs.uk/ #J-18808-Ljbffr