Extra Care Team Leader

1 week ago


Lancashire, United Kingdom Willowbrook Homecare Full time

Considering the next step in your Career in Care Journey? An experienced carer looking for an exciting new challenge? Longing to share your care expertise? Whatever the reason, we would like you to bring your personal qualities and values to us An exciting opportunity has arisen within our Extra Care Scheme at Riverside Heights, Darwen, for an Extra Care Team Leader. The applicant for this new and exciting role must be caring, dedicated, and flexible, possessing a 'can‑do' approach and attitude, and be motivated to succeed. They should also have the skills to inspire and cultivate the staff team. Responsibilities A team of support care workers. Being the first point of contact for the Extra Care Team for any concerns or issues that arise during the shift. Resolving issues and escalating them to the appropriate people when required. Emergency on‑call duties on a rolling rota basis to support the service. Conducting appraisals, supervisions, back‑to‑work interviews and medication competencies to ensure the care team is following Willowbrook Homecare's Policies and Procedures and adhering to best practices. On occasion work on shift to deliver high‑quality care (to cover sickness, etc). The key to being successful in this position is experience, enthusiasm, motivation and work ethic. Someone who enjoys helping people and who wants to make a positive difference in people's lives. Qualifications & Experience A caring nature, good personal values, with a will to do well. Team Leader experience (preferable). A minimum of 2 years' experience working within the Health & Social Care sector, in addition to a minimum QCF Level 2 in Health & Social Care. IT skills are essential due to various administrative tasks and future digital care development (Microsoft 365 preferred). Knowledge of Access (preferable). A positive and can‑do attitude. Be committed to the role. Be tactful and patient. Be creative and proactive. Have an understanding of how people learn. Have an interest in helping people develop their skills. Have good written and spoken communication skills. Be passionate about furthering your knowledge and expertise. Must be detail‑driven and able to complete thorough handovers both verbal and written at shift end. You must possess a full driving licence and have suitable transport. Flexible Working Hours Contracted Hours offered. Competitive rates of pay every four weeks. Generous mileage allowance of 30p per mile. Boost Your Earnings By covering holidays and sickness or taking on additional shifts you can boost your earnings. Holiday allowance: Bank Holidays paid at time and a half, Christmas Day, Boxing Day, and New Year's Day double time. Benefits Enrolment in the Workplace Pension scheme. Free Uniform Inc PPE – We care about keeping you and our clients safe, so we provide all the PPE equipment you need. A full Induction and onboarding programme. One‑to‑one mentoring. Ongoing Training program including online and practical, and QCF Levels in Health & Social Care for professional growth & development. With our comprehensive training and ongoing development, you will always feel supported and valued. Induction and Employee Dashboard. Refer a friend payment (Unlimited, subject to conditions). On‑going Help and support from our highly motivated management team, you are never alone at Willowbrook. UK Applicants Only United Kingdom applicants only, Willowbrook Homecare are currently unable to offer sponsorship to overseas workers. #J-18808-Ljbffr



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