Head of Customer Experience

**About the role**: We are currently recruiting for a Head of Brand and Store Experience to join the team on a permanent basis. It's an exciting time at the John Lewis Partnership as we progress with our transformation plan and focus on how we best serve our customers. John Lewis is one of the country's most loved brands and, as a co-owner, is a truly...

A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸 We are Manta Sleep, the company dedicated to helping the world experience total darkness and, in turn, total rest. We believe that great sleep is the non-negotiable foundation for a great life. That belief drives us to obsessively design, test, and craft the world's most comfortable,...

A leading houseware brand in London seeks an experienced Head of Consumer Care to shape a consumer-centric function. You will lead the team in delivering exceptional experiences and ensure the customer journey exceeds expectations. The ideal candidate has strong leadership skills, a data-driven mindset, and a deep understanding of customer journey design....

Head of Quality & Customer Experience – Wise Wise is a global technology company building the best way to move and manage the world’s money. We are on a mission to make our users’ lives easier by simplifying international payments and saving them money. About the Role The Service Experience team helps diagnose gaps in our servicing that harm customer...

A UK optical retailer is seeking a passionate Head of Retail to lead its team across 18 stores in the UK. This permanent, full-time role involves creating a customer-centric culture and overseeing the retail support team. The ideal candidate will manage the store portfolio, drive customer relations, and ensure professional standards are met, contributing...

A prominent consulting firm in Greater London is seeking a Head of Supply Chain & Customer Services. This role involves overseeing logistics functions, leading a high-performance team, and maintaining vendor relationships. Ideal candidates have 7+ years in logistics, proven leadership skills, and familiarity with shipping platforms. This full-time position...

We are working closely alongside a Local Authority in Haringey to assist with the appointment of a Head of Customer Experience on a 2.5-month contract likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: 41.48 - 57.27 per hour Summary: The Head of Customer Experience & Resident Support will provide...

**Head of Customer Experience** **Department **Outpatients **Line Manager **Director of OP and Radiology **Line Manages **FOH Supervisors, Senior Receptionists, Concierge **Location **All Fortius Sites **Job Outline** The Head of Customer Experience will be responsible for leading and managing the end to end customer experience across Fortius. They...

A leading IT solutions provider in the United Kingdom is seeking a Head of Service Management to lead their Service Delivery team. You will focus on enhancing customer satisfaction and driving service improvements across a portfolio of accounts. The ideal candidate possesses strong leadership skills, service delivery management experience, and a solid...

A leading motoring organisation in the United Kingdom is seeking a Head of Digital Product to drive digital transformation and enhance user experiences. You will lead interdisciplinary teams to innovate customer journeys and align product roadmaps with commercial objectives. Ideal candidates will possess extensive digital product expertise, strong...