Client Documentation Reviewer

Job description : Job Title : Client Document Reviewer / Suitability Administrator Department : Investment Risk Location : Liverpool or Glasgow Contract Type : Fixed term until 31st December 2026 Working pattern : Hybrid About the Role This is a unique opportunity to advance your professional development, gaining a greater understanding of business risk, compliance and customer service while also being part of a friendly and sociable team. In this position you will play a key role in supporting our Investment Managers (IMs). Our Investment Managers meet with new and existing clients to discuss and agree on suitability parameters. These discussions may relate to onboarding, supplementary account openings, or ongoing suitability reviews. Following the meeting, the Client Documentation Review team will produce a YIM / Outcome letter to confirm the agreed parameters and we update the ‘Invest Cloud’ system to reflect this. Your role will be to interpret meeting notes and produce ‘About You’ Investment Mandates (AYIM) which take account of the clients desired risk level, their income and how they want their account to be managed. You will be involved in managing essential suitability procedures including reviewing requests for extending suitability deadlines and helping Investment Management teams contact non-responding clients. You will learn about the different types of accounts and gain confidence in dealing with stakeholders at all levels across the organisation. The team enjoy a healthy work-life balance, and you will be well supported in your new role, with formal structured training as well as being buddied up a member of the team. If you enjoy report writing and are analytic, this is an amazing opportunity for you. What you’ll be responsible for Take ownership of writing the About Your Investment Mandates. You will be required to receive the clientdocumentation to write the AYIM draft for the IM, identify gaps and report them to the IMs. Effectively managing multiple workstreams and prioritising different tasks according to the team’s needs. Maintain a high standard of checks in central processes such as Temporary Exception and Non-responding Client requests. Update all required reporting systems with the appropriate information. Support Investment Management teams to implement a strong suitability quality culture, offer help where appropriate and improve AYIM current standards. Collaborate with the Suitability Manager to address identified gaps in the process. About you Knowledge of Excel / Office suites. High standard writing skills. Ability to understand and articulate issues and concepts in simple language. Able to manage relationships and collaborate. Ability to take responsibility for their own activities. Ability to manage deadlines and change priorities quickly. Understanding the regulatory environment we are working in ideal, but not essential. We offer : Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include : A company pension - 9%non-contributory or 10% if you contribute 5% Private medical insurance – Individual on joining, family after 1 year’s service Life assurance - 8 x salary Income protection – 75 % salary Company share scheme Flexible holidays – purchase up to 5 additional days Discretionary bonus Green Car Scheme Family friendly policies – enhanced family leave for parents & carers Study support – study days and funding for courses and qualifications Season travel ticket loans Volunteering days Gym discounts Other voluntary benefits you can choose to suit you Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include : Sports & Social Committees , such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. The NextGen IM Network , which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We’re a Level 1 Disability Confident employer under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at recruit@rathbones.com Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing — for our clients, our colleagues and the communities we’re part of. Our values shape how we work : We aim high We get it done We show we care We do the right thing These aren’t just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don’t miss out. #J-18808-Ljbffr