Business Account Manager

Join to apply for the Business Account Manager role at William Grant & Sons We are looking for an experienced Business Account Manager (BAM) who thrives on building brands, developing strong customer relationships, and delivering outstanding commercial results. This home‑based role offers a fantastic opportunity to work alongside an internal virtual team to deliver the annual commercial budget and improve share of WG&S brands with one of our most strategic UK Grocery Retailers (Waitrose). You will also lead our convenience strategy across One Stop (part of the Tesco Group) and SPAR. If you’re passionate about driving growth, building brands and creating meaningful business relationships within a dynamic and entrepreneurial environment, we want to hear from you. What We Can Offer You Competitive salary and benefits designed to promote financial wellbeing, with eligibility for a bonus plan. Generous holiday entitlement, and an option to ‘buy’ or ‘sell’ holiday days. Private healthcare and a remote GP service (Doctor@Hand). Defined contribution pension plan with company matching of 8%–10%. Employee Assistance Programme offering practical, impartial support on a wide range of everyday matters. Life assurance cover at a multiple of eight times your annual basic salary. Product allocation to enjoy our portfolio of brands. Cycle‑to‑Work scheme allowing you to hire a bike for a fraction of its original value. Opportunity to claim up to £1,000 per year for charities you support. Learning resources to help you be your best self. Main Responsibilities Deliver the Waitrose, One Stop & Spar commercial budget within channel strategy to fast‑track the WG&S business and achieve sales, contribution and share growth in line with 5‑year plans and budget ambitions. Create the convenience strategy for Retail and work alongside the RTM team to ensure synergy across the WG&S UK business. Ensure all trade investments are supported with clear objectives and conditions, enabling measurement and evaluation of ROI. Own JBPs and Customer Account Plans that document agreements and track performance. Manage customer compliance to agreements through regular reviews and interventions. Deliver targeted Cost Price Increases (CPIs) via Net Revenue Management when appropriate. Deliver brand MES standards in Waitrose, supported by the virtual team. Implement rigorous operational standards and controls on forecasting and company spend to meet budgeted targets. Develop and sustain customer engagement with trade partners and key contacts. Act as a proactive member of the channel team, driving values on engagement, performance and development. Our Ideal Candidate Extensive knowledge of the UK Drinks Market with at least 5 years across key trade channels, preferably Grocery. Experience with IFS10, Hyperion and SmartView. Sales professional with strong commercial experience and proven JBP negotiation success. Commercially focused with analytical and problem‑solving skills to identify and optimise opportunities. Strong negotiation track record delivering CPIs and landing NPD within your customer base. Excellent interpersonal skills with high impact and influence to lead a virtual team. Effective budget management skills with high execution standards and attention to detail. Adaptability to manage a demanding workload across a wide portfolio of accounts. Creative, entrepreneurial spirit to effect positive change. About William Grant & Sons At William Grant & Sons we value every employee for their rare character, distinctive skills, experience and perspectives. We strive to create an environment where everyone can be their best and bring their whole selves to work. Diversity & Inclusion are at the heart of how we do things, fully aligned to our purpose and company values. We offer an agile working philosophy: “Have your best work day everyday”. Our flexibility and positive working experiences help employees feel connected and release potential across our teams. We are open to discussing possible agile/flexible working options as part of the recruitment process. #J-18808-Ljbffr