Charter Manager

SYR - Shoreside Maritime Recruitment provided pay range This range is provided by SYR - Shoreside Maritime Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from SYR - Shoreside Maritime Recruitment The client is a leading boutique yacht brokerage specialising in bespoke superyacht charters, sales, and experiences across the globe. With a client-first philosophy and a reputation for exceptional service, they curate tailored journeys that bring luxury, adventure, and discovery to life on the water. They are expanding their dynamic team and seeking an experienced Charter Manager to support a growing global operations. Applications are invited from candidates based either in London or the South of France Role Overview The Charter Manager plays a key role in delivering exceptional charter experiences for clients and partners. This position is responsible for managing the end-to-end charter process—from enquiry to post-charter follow-up—ensuring flawless execution, strong client relationships, and high operational standards. The ideal candidate is proactive, detail-oriented, commercially astute, and passionate about the superyacht industry. Key Responsibilities Handle charter enquiries, prepare bespoke proposals, and curate itinerary recommendations. Manage the full charter lifecycle, including contract negotiation, APA management, and logistical coordination. Serve as the main point of contact for clients before, during, and after their charter. Build long-term, trust-driven relationships with UHNW and HNW clients. Broker & Industry Coordination Liaise with yacht owners, captains, central agents, and industry partners to confirm availability, negotiate rates, and secure charter agreements. Maintain comprehensive knowledge of global charter fleets, destinations, and seasonal trends. Attend key industry events (e.g., MYBA, Monaco Yacht Show) to represent the company. Sales & Business Growth Maximise charter conversion through timely follow-up and exceptional service delivery. Contribute to revenue targets through strategic cross-selling and upselling of yachts, destinations, and services. Support marketing initiatives by identifying promotional opportunities and providing expert content when needed. Operations & Administration Ensure accurate and timely documentation, including MYBA contracts, invoices, and compliance requirements. Maintain and update CRM records, pricing databases, and charter calendars. Provide periodic reporting on charter activity, client feedback, and market insights. Required Skills & Experience Proven experience in the superyacht charter industry (brokerage, management, or operations). Strong understanding of MYBA contracts, industry regulations, and charter processes. Exceptional client-facing communication skills, with the ability to engage confidently with UHNW clients. High level of organisation, attention to detail, and ability to manage multiple charters simultaneously. Commercial mindset with strong negotiation skills. Proficiency with CRM systems and Microsoft Office suite. Ability to travel internationally when needed. Preferred Attributes Additional languages (French, Italian, Spanish, Russian, or Arabic preferred). Strong destination knowledge across the Mediterranean, Caribbean, Indian Ocean, and emerging regions. A passion for luxury travel, hospitality, and the maritime world. A positive, resourceful, and collaborative team player. The Offer Base salary 50,000 + commission (OTE Year 1 circa 80,000) Opportunity to work with one of the most dynamic and respected boutique yacht brokerages. International exposure, travel opportunities, and participation in major yacht shows. A supportive and entrepreneurial environment that encourages growth and ambition. Access to industry-leading tools, training, and global networks. Work from home / Remote working available. Seniority level Mid-Senior level Employment type Full-time Job function Sales, Marketing, and Administrative Maritime Transportation #J-18808-Ljbffr