Mobile Cleaning Supervisor
7 days ago
We are looking for an experienced Mobile Cleaning Supervisor to join our team.
As a Mobile Cleaning Supervisor you will deliver and support the field-based elements of SBFM’s service provision
For this role regular travel between sites within the North West of England will be required e.g. Blackburn, Blackpool, Preston.
Duties and Responsibilities
Contract retention - working as part of a management team ensuring high standards of service, customer satisfaction as per agreed client KPIs
Driving staff engagement through delivering training and inductions, toolbox talks, providing feed- back etc.
Building and maintaining positive regional-structure client relationships
Building and maintaining positive site-level client relationships
Ensuring health & safety legislation is followed at all times.
Completion of audits
Site visits
Training of site based staff
Completing stock checks and following agreed process for ordering (likely to be request CS to order)
Cover clean management, utilizing existing workforce where possible and completing site cleaning where necessary
Driving and enforcing the use of the clocking-in system
Recording all visits on the Job Watch system
Supporting with the delivery of mobilisation tasks, including (but not limited to): site visits, consul- stations, inductions, training etc.
Escalating concerns to the Regional Manager as necessary.
Responding to ad hoc requests from Operations Director/Office Manager
Responding to ad hoc requests from Regional Manager
Effective collaboration with Contract Managers
Ensuring all systems are updated as appropriate and information is shared with all relevant parties (including copying emails to relevant Regional Manager/Contract Manager)
Qualifications and Skills
Must either possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment.
Demonstrable experience in a similar role
Excellent communication skills
IT literate
A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously
Self motivated , confident and an engaging approachable manner with a ‘can do’ flexible attitude to work requirements
Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment
Team player and able to motivate others
A full, clean, driving licence and the willingness to travel in the UK to all client sites as required.
The successful candidate will receive:
Company vehicle
20 days holiday plus bank holidays
Pension Scheme
Internal mentoring scheme
Regular company events
Commitment to SBFM Values
Be a Good Person
We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.
Play as a Team
Community and communication is everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.
Think Differently
We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.
Make an Impact
It’s all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win
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