Client Success Associate at Private Equity Insights

Client Success Associate at Private Equity InsightsGet AI-powered advice on this job and more exclusive features.About usPrivate Equity Insights is the world's leading Private Equity community. We connect and develop more than 240,000 investment professionals across the world, through our platforms, which include conferences, webinars, magazines and news reports.Private Equity Insights is part of United Media (https://www.united-media.com/) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc. As of today, we have organically launched 8 media companies and acquired one.What we offer youAs our Client Success, you get the unique opportunity to take ownership of our success. To ensure a never-ending growth curve, we provide you with:The opportunity of having a real impact - You'll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business.Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally.Travel opportunity: You will be joining our conferences overseas.Invaluable transferable skills - boost your interpersonal, organisation and project management skills through experienceAttractive compensation package.Gain a lot of new relationships with global industry leaders while growing your personal brand.Responsibilities:Collaborate with internal teams, including sales, marketing, and operations, to coordinate resources and deliver exceptional service to clients.Aligning on Sponsors expectations - pre & post sale, ensuring the sales process is deliverable.Serve as a primary point of contact for clients, once they have signed the contract, from the initial planning stages through the delivery of the events.Maintain accurate records of client interactions, contracts, and agreements using our CRM.Providing daily support to sponsors to facilitate their registration through our internal management systems.Building an internal knowledge base and helping with the onboarding of new clients.Collect feedback from clients post-event to evaluate satisfaction levels and identify areas for improvement.What we expect from youwe are looking for candidates who:Take ownership of everything you do, be proactive and follow through on commitments.Are well-organised, and detail-focused and display the ability to structure and prioritise their work.Have acquired a bachelor's or master's degree with outstanding resultsHave a UK work permitFast learning and competent with new systemsProficiency in CRM software and Google Docs Editors suite.3+ years of experience in client management, account management, or customer success roles.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionFinance and SalesIndustriesVenture Capital and Private Equity PrincipalsReferrals increase your chances of interviewing at Private Equity Insights by 2xGet notified about new Client Associate jobs in London, England, United Kingdom.Sales Associate - London New Bond StreetAccount Manager - John Lewis Brent CrossLondon, England, United Kingdom 1 week agoOperations Associate (Part-Time) - Covent GardenLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoAssociate, Client Service (Graduates - Immediate Start)London, England, United Kingdom 2 weeks agoJunior National Account Manager (Grocery & eCommerce)Kingston Upon Thames, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoInstitutional Client Onboarding AssociateLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr