Customer Service Manager

2 weeks ago


Wimborne Minster, United Kingdom 4 SALES MATTERS LIMITED Full time

Customer Service Manager Lead, Inspire & Grow Location: Wimborne, Dorset Salary: £35,000 £42,000 + Profit Share + Great Benefits Are you a people-focused leader who loves turning busy operations into well-oiled, high-performing teams? Do you take pride in delivering exceptional customer service while building a culture of trust, collaboration, and excellence? If so, this is the perfect opportunity to make your mark. About the Company We're a long-established, family-run business with over 30 years of success designing and installing commercial shading systems that make workplaces more energy-efficient and comfortable. From iconic London landmarks to schools and hospitals, our projects help reduce energy use and improve working environments across the UK. Behind our success is a professional yet down‑to‑earth team who care about doing things properly and looking after each other along the way. Role As a Customer Service Manager, you’ll take ownership of our service and coordination functions, leading a small office team and supporting engineers in the field. You’ll ensure smooth operations, outstanding communication, and first-class customer experiences while continuously improving the systems that keep everything running. Responsibilities Lead, motivate, and develop a team of 13 (office and field staff) Oversee scheduling, surveys, installations, and service visits Handle escalated customer queries and maintain service excellence Improve workflows, reporting, and communication between departments Drive consistency, accountability, and operational efficiency About You Proven experience in customer service management, office operations, or project coordination (B2B ideal) A confident, approachable leader who builds strong, happy teams Calm, structured, and solutions-focused even when it’s busy Skilled communicator with excellent organisation and follow-through Keen to grow with a company that values loyalty, teamwork, and quality Why Apply? Profit share and long‑term career growth Modern offices with free parking and regular team events A stable, respected company with a warm, people‑first culture The chance to make a visible difference every day Join a business where professionalism, care, and pride in service are at the heart of everything we do. #J-18808-Ljbffr



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