Customer Service Manager
2 weeks ago
Customer Service Manager Lead, Inspire & Grow Location: Wimborne, Dorset Salary: £35,000 £42,000 + Profit Share + Great Benefits Are you a people-focused leader who loves turning busy operations into well-oiled, high-performing teams? Do you take pride in delivering exceptional customer service while building a culture of trust, collaboration, and excellence? If so, this is the perfect opportunity to make your mark. About the Company We're a long-established, family-run business with over 30 years of success designing and installing commercial shading systems that make workplaces more energy-efficient and comfortable. From iconic London landmarks to schools and hospitals, our projects help reduce energy use and improve working environments across the UK. Behind our success is a professional yet down‑to‑earth team who care about doing things properly and looking after each other along the way. Role As a Customer Service Manager, you’ll take ownership of our service and coordination functions, leading a small office team and supporting engineers in the field. You’ll ensure smooth operations, outstanding communication, and first-class customer experiences while continuously improving the systems that keep everything running. Responsibilities Lead, motivate, and develop a team of 13 (office and field staff) Oversee scheduling, surveys, installations, and service visits Handle escalated customer queries and maintain service excellence Improve workflows, reporting, and communication between departments Drive consistency, accountability, and operational efficiency About You Proven experience in customer service management, office operations, or project coordination (B2B ideal) A confident, approachable leader who builds strong, happy teams Calm, structured, and solutions-focused even when it’s busy Skilled communicator with excellent organisation and follow-through Keen to grow with a company that values loyalty, teamwork, and quality Why Apply? Profit share and long‑term career growth Modern offices with free parking and regular team events A stable, respected company with a warm, people‑first culture The chance to make a visible difference every day Join a business where professionalism, care, and pride in service are at the heart of everything we do. #J-18808-Ljbffr
-
Customer Service Manager
1 week ago
Wimborne Minster, United Kingdom 4 SALES MATTERS LIMITED Full timeCustomer Service Manager Lead, Inspire & GrowLocation: Wimborne, DorsetPlease read the following job description thoroughly to ensure you are the right fit for this role before applying.Salary: £35,000 £42,000 + Profit Share + Great BenefitsAre you a people-focused leader who loves turning busy operations into well-oiled, high-performing teams? xsabvtc Do...
-
Customer Service Advisor
3 days ago
Wimborne Minster, United Kingdom Rubicon People Full timeCustomer Service Advisor | Wimborne Minster | £26,755 Looking to build a career in financial services or customer service? Enjoy helping people and working with detail? This Customer Service Advisor role offers a mix of customer contact and admin support across savings and mortgage services. You’ll be part of a busy, friendly team where accuracy and...
-
Customer Service Assistant
1 week ago
Wimborne Minster, Dorset, United Kingdom SPAR Inc. Full time £18,000 - £25,000 per yearAbout Appleby WestwardAppleby Westward is the SPAR Wholesaler and Retailer covering the West of England.Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as...
-
Customer Service Coordinator
2 weeks ago
Wimborne Minster, United Kingdom 4 SALES MATTERS LIMITED Full timeCustomer Services Executive Varied Role, Career Growth & Great Team Culture salary : £25,000 £30,000 + Profit Share + Long-Term Career Progression Location : Wimborne, Dorset Are you an organised, proactive person who thrives in a busy, varied role where no two days are ever the same? Do you want to be part of a friendly, family-run business working on...
-
Customer Success Manager
7 days ago
Wimborne Minster, United Kingdom 4 SALES MATTERS LIMITED Full timeCustomer Success Manager Varied, Rewarding Role with Career ProgressionPlease double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. Salary: £25,000 £30,000 + Profit Share Location: Ferndown, Dorset Type: Full-Time, PermanentAre you a bright, enthusiastic and hard-working person with a...
-
Customer Service
2 weeks ago
Wimborne Minster, United Kingdom 4 SALES MATTERS LIMITED Full timeA well-established family-run company is seeking a Customer Services Executive in Wimborne Minster. This varied role involves coordinating projects, handling customer enquiries, and ensuring smooth operations. Ideal candidates are organised and proactive, ready to be part of a friendly team and contribute to significant projects. Competitive salary plus...
-
Wimborne Minster, United Kingdom Bond Williams Full timeMortgage / Customer Service Consultant - Hybrid - Up to £26,500 Are you experienced in financial services and ready for your next step? Our client in Wimborne is looking for a Mortgage / Customer Service Consultant to provide excellent customer support and essential administrative assistance within a busy and professional team. Key Responsibilities Process...
-
Wimborne Minster, United Kingdom Bond Williams Limited Full timeJob DescriptionMortgage / Customer Service Consultant - Hybrid - Up to £26,500Are you experienced in financial services and ready for your next step? Our client in Wimborne is looking for a Mortgage / Customer Service Consultant to provide excellent customer support and essential administrative assistance within a busy and professional team.Key...
-
Wimborne Minster, United Kingdom Bond Williams Limited Full timeMortgage / Customer Service Consultant - Hybrid - Up to £26,500 Are you experienced in financial services and ready for your next step? Our client in Wimborne is looking for a Mortgage / Customer Service Consultant to provide excellent customer support and essential administrative assistance within a busy and professional team. Key Responsibilities :...
-
Wimborne Minster, United Kingdom Bond Williams Limited Full timeMortgage / Customer Service Consultant - Hybrid - Up to £26,500Are you experienced in financial services and ready for your next step? Our client in Wimborne is looking for a Mortgage / Customer Service Consultant to provide excellent customer support and essential administrative assistance within a busy and professional team. xsabvtc Key...