Quality Assurance Partner — Drive Compliance

3 days ago


Lancashire, United Kingdom Perch Group Full time

An innovative debt collection company in the UK is seeking a Quality Assurance Partner to improve customer outcomes and ensure compliance. The role involves assessing customer experiences, leading QA monitoring, and collaborating with various teams. Ideal candidates will have experience in quality assurance within a regulated environment, strong report writing skills, and an understanding of FCA regulations. This position offers a salary of £32,000-38,000 DOE, a hybrid working model, and opportunities for professional development.
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