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Embedded Solution Architect
2 weeks ago
The Work You’ll Do We are seeking a Sovos compliance knowledgeable Embedded Solution Architect (ESA) to drive the success of our embedded Independent Software Vendor (ISV) partners through strategic onboarding, technical enablement, and ongoing technical relationship management. This role primarily focuses on Sovos product technical expertise but also requires solid business acumen and collaboration skills to ensure our embedded partners maximize value from our platform while accelerating their time-to-market and revenue growth. Partner Onboarding & Enablement Guide our partners through every step of their journey—from the first technical discovery to full production rollout and beyond. You’ll blend high-level strategic vision with technical expertise, ensuring seamless integrations that drive mutual success and lasting relationships. Lead technical discovery sessions with partner engineering teams to understand ISV’s system architecture, data models, and integration requirements. Design optimal API integration patterns including RESTful APIs, webhooks, and real-time streaming connections. Evaluate authentication methods (OAuth, JWT, API keys) and recommend security best practices for each partner's specific use case. Architect data synchronization strategies, error handling protocols, and rate limiting approaches that scale with partner growth. Design and execute comprehensive technical onboarding programs for embedded partners that educate partners on Sovos integration and usage best practices while ensuring a smooth technical integration leading to delivering great solutions in a timely manner. Serve as the primary technical point of contact throughout the partner’s lifecycle; build and maintain strong relationships with partner technical leaders, architects, and development leads. Advise on the design of comprehensive testing frameworks for partner integrations including unit tests, integration tests, and end-to-end validation scenarios. Establish automated testing pipelines using tools like Postman, Newman, or custom test harnesses to validate API functionality across different environments. Create performance benchmarking protocols to ensure integrations meet latency and throughput requirements. Implement monitoring and alerting systems to proactively identify integration issues and API performance degradation. Leverage deep understanding of our products and global e-invoicing and tax regulations to advise ISVs on the most suitable solutions for their product landscape. Partner with our compliance teams to embed the latest regulatory requirements into every integration. Strategic Growth & Optimization Analyze partner technical usage patterns and business metrics to identify expansion opportunities. Develop technical strategies to help partners optimize their integrations and improve performance. Support partners in achieving technical milestones, certifications, and go-to-market objectives. Facilitate connections between partners and relevant internal stakeholders for joint initiatives. Monitor partner health metrics and proactively address risks to partnership success. Cross-functional Collaboration Collaborate with internal engineering, professional services, product, and support teams to resolve technical issues and feature requests. Work closely with Sales, Partner Account Managers, Professional Services, Support and Marketing teams to ensure aligned partner experience. Collaborate with Product Management to influence roadmap based on partner feedback and requirements. Partner with Engineering teams to resolve complex technical issues and drive product improvements. Support Business Development in technical aspects of new partner evaluations and negotiations. What We Need From You : Technical Skills Deep knowledge of Sovos Compliance technologies including eInvoicing and / or eReporting. Bachelor’s degree in Engineering, Computer Science, or related technical field highly recommended. 5+ years of experience in technical customer‑facing roles (Customer Success, Solutions Engineering, or Technical Account Management). Demonstrated experience working with ISV / embedded partners, with in-depth knowledge of ordering, purchasing, and invoice generation and exchange processes. Strong understanding of software development lifecycles, APIs, cloud architectures, and integration patterns. Experience with modern development technologies (REST APIs, microservices, containerization, CI / CD). Familiarity with cloud platforms (AWS, Azure, GCP) and DevOps practices. Knowledge of enterprise software ecosystems and SaaS business models. Business & Relationship Skills Proven track record of managing complex technical relationships with enterprise clients or partners. Experience in partner ecosystem management, channel partnerships, or ISV relationships preferred. Strong project management skills with ability to coordinate multiple stakeholder initiatives. Excellent communication skills with ability to translate technical concepts for business audiences. Experience conducting executive‑level presentations and technical reviews. Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose‑built for always‑on compliance capabilities, our scalable IT‑driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud‑based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program of more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit and follow us on and. #J-18808-Ljbffr
